Service Supervisor - Apex Hospitality Group Co., Ltd | New Day Jobs (Yangon, Myanmar)

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Service Supervisor

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Service Supervisor

Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 1 to 3 years
Work Days : Monday To Friday
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Job Detail

JOB DUTIES

  • Perform necessary Opening & Closing duties
  • Preparing tables with special attention to sanitation and order
  • Serve the customers in a friendly and timely manner
  • Presenting menus and help customers select food/beverages
  • Take/serve orders and answer questions or make recommendations for other products
  • Check customers’ identification and confirm it meets legal drinking age
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment
  • Promote dedication from customers
  • Hire, train, and terminate servers
  • Resolve complaints and order issues
  • Handle major incidents that cannot be resolved by servers
  • Isolate and identify areas of improvement
  • Work with management on customer service initiatives.
  • Keeps kitchen staff informed by noting timing of meal progression.
  • Keep the serving area in pristine condition and up to code
  • Keep track of the inventory and inform the necessary department ahead of time
  • FOH related administrative works
  • Additional duties assigned

EDUCATION/EXPERIENCE

  • Proven customer service experience preferably in a server role
  • Customer-oriented approach and patience
  • Problem solving and decision making skills
  • Hands on experience in cashier duties
  • Excellent people skills
  • Responsible and trustworthy
  • Attention to cleanliness and safety
  • Any food safety training will be considered a plus

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