#SGUnitedJobs Desktop Support Engineer - GOLDTECH RESOURCES PTE LTD | New Day Jobs (Yangon, Myanmar)

Easy Apply (GOLDTECH RESOURCES PTE LTD) #SGUnitedJobs Desktop Support Engineer job. View job description, responsibilities and qualifications. See if you qualify!

Remote (Asia Time Zone Permitted)

#SGUnitedJobs Desktop Support Engineer

Job Expired

#SGUnitedJobs Desktop Support Engineer

  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Job Expired
Job Type : Part-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

  • Installation and configuration of operating systems and software for PC
  • Provides support for users and various clients
  • Diagnose and Resolve Hardware and Software issues
  • Assisting users on operating system, email and software related issues
  • Install and support network printers
  • Coordinate with equipment and 3rd party vendors to resolve problems
  • Assist in network and wireless troubleshooting and network connectivity issues
  • Deployment of PC, Notebook and Printers for temporary staffs
  • Configuration of VoIP phones, Communication Handheld devices and Smartphones
  • Processing of service requests
  • Managing of active directory accounts creation and file rights management
  • Ensure cases and service requests are resolved within SLA
  • Constant improvement on current practices to streamline processes
  • Familiar with encryption software is an added advantage

  • Nitec/Diploma in Information Technology, Engineering or related fields
  • Strong hardware and software knowledge
  • At least 1 year experience in providing technical support
  • Must be familiar with Windows operating system
  • Familiar with encryption software
  • Good planning, analytical and negotiation skills
  • Good interpersonal and communication skills
  • Must have in-depth interest in IT support and must be IT savvy
  • Able to multi-task and work independently
  • Provide friendly customer service to users and clients

Candidates with relevant years of experience may be considered for supervisory role.

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