SOC Analyst I - UST | New Day Jobs (Yangon, Myanmar)

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UST
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SOC Analyst I

Job Expired

SOC Analyst I

UST
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

Role Proficiency

Job Description

Monitor cyber security alerts for our global customers in a 24x7x365 operations team under the close supervision of Team Lead / senior members of the team.

Outcomes

  • Under the close supervision of senior team members ensure that cyber security alerts from the SIEM and multiple sources are dealt with as per SLA.
  • Closely follow the documented playbook to ensure consistent and repeatable response to alerts.
  • Ensure Documentation included in CDC / SIEM work log as predefined / agreed standards. Learn from review process for continuous improvement
  • Communicate and escalate appropriately as per defined process. Seek advice from senior members of the team when in doubt.
  • Adhere to defined SOC processes including housekeeping tasks. Adhere to the Information Security policies as defined by the company and customer.

Measures Of Outcomes

  • Adherence to SLA as agreed with the customer.
  • Productivity (Number of alerts addressed)
  • Quality - Percent of tickets that met quality norms
  • Adherence to process – Nil NC during audits
  • Evidence of skill development including training certification etc.

Outputs Expected

Cyber Security Monitoring :

  • Work in accordance with the Playbook / under close supervision of the senior members of the team. monitoring alerts in the CDC Platform / SIEM Tool etc. Ensure appropriate response in line with the SLA.

Cyber Security Incident Management

  • In accordance with the Playbook and under close supervision of the senior members of the team process alerts through analysis triage and resolution.
  • Communication and escalation as per defined process. In accordance with the Playbook and under close supervision of the senior members of the team. complete documentation including annotation in CDC / SIEM work log to ensure audit trail as per defined standards and quality requirements.
  • In accordance with the defined process while under close supervision of the senior members of the team ensure that the defined reports are created and published to stakeholders

Continuous Learning

Innovation And Optimization

  • Ensure completion of learning program suggested by Managers
  • Suggest ideas that will help innovation and optimization of processes

Skill Examples

  • User level skills in use of CDC SIEM and other relevant tools
  • Excellent logical problem-solving ability and analytical skills for incident triage and analysis
  • Good oral and written communication skills.
  • Continually learn new technology and stay updated on cyber threats.
  • Ability to work in rotating shifts and also be on-call outside of shift hours on a regular and recurring basis.
  • Possess unimpeachable personal and professional integrity. Individuals will be required to submit to a background check.

Knowledge Examples

Additional Comments:

None

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