Supply Chain Officer NOA (Cash-Based Transfers and Markets) - UN World Food Programme WFP | New Day Jobs (Yangon, Myanmar)

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Supply Chain Officer NOA (Cash-Based Transfers and Markets)

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Supply Chain Officer NOA (Cash-Based Transfers and Markets)

Job Type : Contract
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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About Wfp

The United Nations World Food Programme (WFP) is well known for its ability to deliver food assistance rapidly to people in need. To continue responding effectively to challenging contexts while also contributing to longer-term efforts to end hunger, WFP's Strategic Plan focuses on a better understanding of national food and nutrition security challenges and reshaping its engagement through support to national safety nets and social protection systems, to help host governments with their hunger-fighting strategies.

In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in our humanitarian response. WFP development projects focus on nutrition, especially for mothers and children, addressing malnutrition from the earliest stages through programmes targeting the first 1,000 days from conception to a child’s second birthday, and later through school meals.

The United Nations World Food Programme (WFP) has been presented in Myanmar since 1994 and is now focusing on helping the Government reach its national Zero Hunger Challenge by 2025. WFP’s work in the country is guided by three priorities: emergency preparedness and response; nutrition; and provision of social safety nets.

The Myanmar CSP 2018-2022 approved by the WFP Executive Board in November 2017 and it aims to contribute to three Strategic Outcomes that are aligned to four Strategic Results of SDG 2 (Zero Hunger) and SDG 17 (Partnerships for Development). A total of eight Activities are planned to be implemented to achieve the contributions to the three Strategic Outcomes. Under the Integrated Road Map (IRM) WFP has committed to a new way of working, linking not only all activities to the defined Strategic Outcomes, but also linking the resources used for implementing the activities to the results achieved.

The Three Strategic Outcomes Are

SO 1: “Crisis-affected people in food insecure areas meet their food and nutrition needs all year round.” Lifesaving food and/or cash will be provided to women, men, girls and boys affected by natural disasters, armed conflict, and inter-communal violence.

SO 2: “Vulnerable people in states and regions with high food insecurity and/or malnutrition have access to food all year round.” WFP will provide food/cash assistance to vulnerable populations, while providing technical assistance to support the government in strengthening its social protection programmes, food systems and emergency preparedness capacity.

SO 3: “Children under 5 in Myanmar have improved nutrition in line with national targets by 2022.” WFP will contribute to increasing the availability and access to safe and nutritious food for vulnerable and affected populations in crisis and non-crisis situations to enhance their nutrition and resilience. WFP will also support the government in implementing national nutrition actions, including SBCC, preventive nutrition specific and sensitive interventions, and scale-up of management of acute malnutrition.


Myanmar is amidst an important political and socio-economic transformation. The country is prone to natural disasters and climate risks. An estimated 37.5 percent of its 53 million population live near or below the poverty line. Ethnic conflict exacerbates an already fragile situation. Over one million people have been displaced from their places of origin since June 2011. With restrictions on movement and lack of access to livelihoods, many conflict-affected populations rely on external assistance to survive. Attacks on border outposts in August 2017 and ensuing violence forced nearly 700,000 Muslims to flee Rakhine State to and seek refuge in Bangladesh, leading to a humanitarian crisis and activation of WFP’s corporate Level 3 response, since downgraded to Level 2. WFP implements operations in most of the country, procuring most of the food it distributes locally (rice, pulses, iodized). Myanmar has a poor logistical infrastructure and transport to remote locations where WFP implements its operations requires transport by boat, truck, and sometimes pirogues and porters. WFP operates a network of 9 warehouses throughout the country. WFP also works closely with the Government to strengthen its logistics capacity.


Reporting to the Head of Supply Chain Unit, the post holder will be required to contribute the Myanmar country office (including field) supply chain cash-based transfer, markets and retail operations and provide analytics and contributions to ensure a practical and integrated supply chain approach meeting the food assistance needs of beneficiaries and service provision requirements for partners.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Perform secondary analysis of the country's leading markets supply chains to determine functionality and identify main gaps; contribute to primary market data collection through inputs to the design of tools and analysis parameters.
  • Support the overall Supply Chain (SC) strategy to support CO CSP identifying structure(s), capabilities and resourcing required for both CBT and in-kind;
  • Working with SO managers, analyse the current country Strategic Outcomes (SO) food and cash assistance systems to map supply chain activities to support effective and efficient delivery;
  • Determine specific SC activities & budgetary requirements to support delivery (CBT & In-Kind) of food assistance systems for each SO;
  • Working with the internal WFP Cash and Voucher Working Group, contribute Supply Chain inputs to the transfer modality selection process and operational planning for the selected modalities.
  • Coordinate and collaborate with RBB & HQ SC teams on CO SC CBT strategy and scale-up planning, guidance and implementation, incorporating best practices to support the development of the CSP (and SOs).Working with Procurement, Programme, IT and Finance teams, determine the scope of service for retail selection, participate in the evaluation and contracting of retailers to sustainably and efficiently meet the beneficiaries' food and or non-food items needs;
  • Working with Procurement, Programme, IT and Finance teams, participate and contribute to the selection and contracting of appropriate financial service providers;
  • Maintain a list and critical details (such as contact details, contract start/end dates, location, performance evaluations and other relevant information) on all contracted retailers;
  • In collaboration with the Procurement team, monitor utilisation of funds in the purchase orders for transfers to beneficiaries (Purchase Orders Type POCB);
  • Arrange onboarding meetings with contracted retailers ensuring understandings of CO operations including programmatic objectives and CO processes from redemption to payment process with the participation of Procurement and Finance;
  • Working with Programme team, Finance team, Cooperating Partners and Retailers set up and manage the processing of vouchers from ensuring clear traceability from orders to print to archiving and destructions;
  • Working with Programme team, Finance team, IT/SCOPE team, Cooperating Partners and Retailers set up and manage the end-to-end process of e-vouchers;
  • Review capacity gaps for the Supply Chain CBT/Markets team, counterparts from other functions, RBB SC team, partners, retailers and beneficiaries to provide appropriate sensitisation, advocacy and training;
  • Identify and build productive relationships and partnerships with counterparts in UN Agencies, NGOs, governments and the private sector to share knowledge and resources.



  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people's skills : Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


Capability Name Description of the behaviour expected for the proficiency level

Supply Chain Strategy Demonstrates understanding of supply chain strategies and corporate frameworks. Supports analytical and conceptual work on supply chain strategy and implementation.

Supply Chain & Networks Management Demonstrates robust understanding of end-to-end supply chain management. Supports the design and implementation of supply chain, retail and partnership networks.

Supports the design and integrated delivery of supply chain services.

Supply Chain Capacity Strengthening Demonstrates robust understanding of supply chain capacity strengthening in operational contexts. Implements capacity development initiatives in own area of responsibility.

Supply Chain Performance & Development Supports integrated supply chain information management and conducts advanced Supply Chain and performance analytics. Contributes to supply chain improvement and innovation initiatives.

Supply Chain Planning Demonstrates robust understanding of supply chain planning in operational contexts. Designs plans and operational scenarios in collaboration with key internal and external stakeholders. Leverages expert intelligence and system data to conduct planning analytics.

Standard Minimum Qualifications

Education:Advanced University degree, preferably in Supply Chain Management, Economics, Business Administration, Logistics, or other related fields, or First University degree with three additional years of relevant work experience and training/courses.

Experience: Minimum 3 years of working experience in relevant field (background with project and financial management for Retail, CBT and Supply Chain)

Language: Knowledge of Myanmar Language. Fluency in both spoken and written English is required.

Desired Experiences For Entry Into The Role

  • Experience in managing an area of supply chain CBT operations including coordination with internal and external stakeholders;
  • Experience in supporting the implementation operational supply chain CBT strategies in a country;
  • Experience in supporting the design and implementation supply chain, retail and partnership networks;
  • Experience in supporting the management of relationships and national capacity building initiatives with UN agencies, NGOs, private sector and government organisations;
  • Experience evaluating and selecting retailers, service providers and suppliers;
  • Experience identifying supply chain operational risks and maintaining documentation on emergency preparedness;
  • Experience in implementing approved corrective actions to improve performance and monitoring progress;
  • Experience working with supply chain information systems.


This post is opened for Myanmar Nationals Only.

Applications received after the closing date will not be considered. Only short-listed candidates will be notified.

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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