Trend Micro is looking for IT Engineer to join us in Suntec Office, Singapore.
Position Title: Senior IT Engineer
Status: Permanent full time
Ensure professional Singapore office site level service support, information security and smooth
Singapore office infrastructure service operations
Provide responsive, high quality technical support for both onsite and remote employees
Suggest new ways to improve processes and procedures to provide the highest level of IT
Support with a strong desire to learn
A trusted advisor who is able to work in strong customer-focused with problem-solving attitude
and ability to work in broad technology domains requiring adaptation to ever-changing priorities
Customer service focused, somebody who is passionate about helping staff and the business.
Excellent team player - proven ability to resolve problems professionally and systematically
Willing to occasionally work outside of business hours if needed to support major projects on a
worldwide scale or incident handling
4+ years of work experience setting up new systems, managing IT Vendors,
troubleshooting Mac OSX, Windows 10, Windows Server, applications Etc.
Experience troubleshooting and managing office IT infrastructure including Audio/Video
Equipment, conference room Monitors, LAN, WIFI and PBX Etc.
Experience handling company events and host with audio/video conf environment setup &
troubleshooting capability on Zoom.
Ability to adapt to change in a dynamic and fast paced environment and learn.
Ability to automate IT services / workload by scripting language is a plus.
Familiarity with IP based security (alarm, access control, and CCTV) and fire systems is a plus