An exciting Team Manager (BPO), Non-Voice role has become available at one of the world's trusted BPO companies. This is for a non-voice account.
Location: Iloilo CityTemporary WFH
What you will get?
Relocation Assistance for Candidate outside Iloilo
Monthly Performance Incentives
- Managing the day-to-day activities of the team.
- Motivating the team to achieve organizational goals.
- Developing and implementing a timeline to achieve targets.
- Delegating tasks to team members.
- Manage staff schedules, staff recruitment, training, performance evaluation, monitoring;
- Define and manage the tasks, roles, and responsibilities of the customer teams.
- University degree
- At least 1-2 years experience in managing a team of at least 10 people in a BPO setup
- Subject Matter Expert for 2 years will be considered as well.
- Exceptional verbal and written communication skills.
- Strong understanding of company products, policies, and services.
- Ability to coach, train, and motivate employees and evaluate their performance.
Think you are an ideal candidate? Apply now!
Lennor Metier is a leading executive search and recruitment/headhunting agency in the Philippines, with substantial experience in hiring top-caliber professionals for companies in the Consumer Goods, Healthcare, Technology, Finance, manufacturing, and engineering industries