Tech Support - Davao Based (Remote) - Accolade Consultants, LLC | New Day Jobs (Yangon, Myanmar)

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Accolade Consultants, LLC
Remote (Asia Time Zone Permitted)

Tech Support - Davao Based (Remote)

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Tech Support - Davao Based (Remote)

Accolade Consultants, LLC
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

  • Experience - 1+ year or armored and/or cash vault experience, 3+ years is preferred.
  • Bank experience preferred
  • Currently work from home set up. May change to office set up once operations is back to normal
  • Hours - (9 AM EST - 6 PM EST)
  • Headcount - 1 - 3
  • Tech Stack: Trello, G-Suite
  • Perform daily reviews of armored service performance from the previous day; identify and follow

  • up with the armored carrier(s) as needed regarding missed services.

  • Perform monthly review of armored service frequencies to ensure a balance between the cost of

  • armored and the cost of cash.

  • Audit armored invoices, dispute any discrepancies, and obtain credit memos for approved credits.
  • Work with bank partners to request cash vault setups for new armored markets.
  • Provide support to armored carriers while on site to ensure that armored guards can service

  • ATMs timely and efficiently.

  • Coordinate armored tech meets as needed for service calls requiring vault access.
  • Assist other team members and perform other duties as assigned from time to time

  • Computer specs Requirement (work from home set up)

    • Fiber connection and has atleast 20mbps download and upload speed
    • Has available back up internet
    • Atleast 8gb of Computer RAM
    • If possible, SSD system storage

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