Technical Account Manager - Revnue | New Day Jobs (Yangon, Myanmar)

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Revnue
Remote (Asia Time Zone Permitted)

Technical Account Manager

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Technical Account Manager

Revnue
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

Role: Technical Account Manager (Vietnam)

At Revnue, we are bringing the future of AI-powered contract management to the world. We believe AI has the ability to provide deep insights into contracts to businesses everywhere. Our extensible platform brings full traceability across Contracts, Assets, SaaS, Suppliers, and Customers for all organizations of all sizes and verticals. With Revnue, we are empowering businesses to uncover the enormous value hidden within contracts.  

Come join us where you’ll have amazing growth potential and opportunities to help shape the future of Revnue and ensure customer success.

Job Summary:

  • 100% Remote Job in Vietnam (to be considered, candidate must reside in/near Hanoi)
  • Exciting Contract Management SaaS poised for growth and international expansion
  • Experienced leadership team with a great culture and fun place to work

About the Job:

Do you love working with customers to help them solve complex technology challenges while delivering an amazing customer experience? Then this role might be right for you.

Revnue is seeking a Technical Account Manager (TAM) to support our customers in Vietnam. TAMs are advocates for their customers and work closely with them to provide support and advice on how they can leverage the most value from their investment in Revnue and serve as their primary point of contact.

TAM's will work with customers ranging from startups to small and medium size businesses, and large Enterprises undergoing digital contract management transformations.

Responsibilities:

  • Act as a strategic partner to understand the objectives and needs of customers and then develop solutions through the company’s offerings
  • Develop expert knowledge of the Revnue Contract Management Platform
  • Understand and communicate market opportunities, needs, and customer feedback to Product, Engineering, Sales, and Leadership teams
  • Own your customer’s end-to-end support experience, working with Product, Engineering, Support Teams and leadership to unblock challenges
  • Hold regular status meetings with customers to discuss and resolve all issues

Required qualifications:

  • Must be based in Hanoi or surrounding areas
  • Fluent in Vietnamese and English (fluency in additional languages is a major plus)
  • 5 Years of Professional Account Management experience (SaaS preferred)
  • Internal or external customer-facing experience
  • Excellent communication and presentation skills
  • Ability to dynamically craft customized solutions that meet the needs of customers while capturing maximum value
  • Excellent cross-functional collaboration and consultation, developing good working relationships with other teams
  • Ability to perform and deliver multiple, concurrent projects on time

Revnue is committed to a diverse and inclusive workplace. Revnue is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

No agencies please.

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