Technical Business Analyst/Junior Project Manager - Singapore - EveryMundo | New Day Jobs (Yangon, Myanmar)

Easy Apply (EveryMundo) Technical Business Analyst/Junior Project Manager - Singapore job. View job description, responsibilities and qualifications. See if you qualify!

EveryMundo
Remote (Asia Time Zone Permitted)

Technical Business Analyst/Junior Project Manager - Singapore

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Technical Business Analyst/Junior Project Manager - Singapore

EveryMundo
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

EveryMundo (www.everymundo.com) is a fast-growing, global provider of fare marketing technology to the biggest global travel brands. We are seeking to add a Junior Project Manager (Software Delivery) to our Asia-Pacific (APAC) team. This position will be based in Singapore, but we will be open to discuss alternative locations for exceptional candidates that meet all prerequisites.

Our preferred candidate: 

  • Has 1 to 5 years experience in technology delivery / implementation
  • Is comfortable working in between software development and customer facing teams
  • Alongside English, is fluent in written and spoken Mandarin Chinese
  • Has an analytical mind, attention to detail and enjoys keeping tasks on track
  • Is a quick learner who is not afraid to lead and has a hunger to get things done
  • Is comfortable working from home / remotely as required

Responsibilities

  • Support of Product Implementations: responsible for assigned tasks within the implementation process including requirements submission, testing, and delivery of our business solutions
  • Collaboration with internal Customer Performance and Software Development teams to ensure all required work is completed on time and meets expectations
  • Assist with scheduling resources and help with managing the fulfillment of customer requests to ensure excellent customer service and accurate time tracking
  • Streamline iterative processes by contributing to process improvements
  • Contribute to Product Documentation to develop the Knowledge Base, answer FAQs, and review Release Notes

3, 6 and 12 months expectations

Within 3 months:

  • Complete training schedule for new team members
  • Develop thorough understanding of development sprint planning process and deadlines
  • Follow ongoing Product Implementations and help with day-to-day business activities
  • Contribute to process documentation while training
  • Demonstrate expertise in product CMS:
  • Set up new customers in CMS according to agreed-upon requirements
  • Complete pre-development requirements, schedule development tickets, and perform User Acceptance Testing (UAT) before product delivery

Within 6 months:

  • Understand the purpose and function of all EM products
  • Demonstrate understanding of airline pricing logic and QA pricing data collection independently
  • Demonstrate expertise in product CMS:
  • Assist development team with CMS related tasks
  • Trouble-shoot and resolve customer requests received via the EveryMundo Service Desk

Within 12 months:

  • Perform advanced product troubleshooting and determine the root cause of issues
  • Fully document new requirements without the need for templates
  • Assist Product Support Team in executing day-to-day activities
  • Suggest process improvements for efficiency of product implementations
  • Understand SEO impacts of product implementation decisions and changes

Job requirements

Required qualifications

  • Understanding of and interest in the digital/online market
  • Willingness to work hard in an entrepreneurial, flexible environment
  • Strong organizational skills and detail-orientation
  • Strong writing and communication skills
  • Strong critical thinking and problem-solving
  • Comfortable working with new software tools – not afraid of new technology
  • Intermediate to advanced experience with Microsoft Excel
  • Excellent time management and organizational skills with appropriate sense of urgency and proactive approach
  • Bachelor’s degree in Marketing or Business Administration (or related field).

Desired qualifications

  • Project Management experience or understanding
  • Digital Marketing experience or understanding
  • Airline industry experience or understanding
  • Basic understanding of web development, web design, or software engineering experience

WHY WORK WITH US?

EveryMundo is a global provider of industry-leading digital marketing technology products, eCommerce consulting and tactical management services specifically for airlines. Using our proprietary technology and deep industry knowledge we have built our solutions from the ground up to help airlines solve complex marketing challenges in all languages across their entire route network. Our expertise and service offerings are focused on the travel vertical and include the following:

  • Search Engine Marketing: Multilingual Paid Search and International Search Engine Optimization
  • Strategic eCommerce Consulting
  • Custom Tracking and Analytics Implementation
  • Performance Content Creation & Management
  • Product and Technology development

We provide all of these services iw multiple geographies (currently US, Latin America, Europe, Asia, and the Middle East) in multiple languages (English, Spanish, Portuguese, Italian, French, German, Polish, Arabic, and many others).

EveryMundo believes strongly that our culture and values enable us to perform at the highest level for our airlines. The three pillars of our culture and the underlying core values are as follows:

  • Empowerment: autonomy, accountability, courage, agility
  • Learning: curiosity, experimentation, diversity
  • Transparency: humility, honesty, empathy

This culture and system of values serves us internally while also guiding our interactions and decisions regarding our customers. It is important to us that our culture and values are represented in our strategies, our output, and our communications. We invite our customers to collaborate with us in the spirit of these values.

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