Collaborate with architects, engineers, and product managers to write, edit, and maintain documentation.
Maintain the templates and framework for easy-to-read and find documentation.
Organize, articulate, and convey technical information and concepts to a non-technical audience.
Develop new ways to convey complex information to a technical audience.
Participate in product kickoffs and project planning sessions to determine appropriate documentation deliverables.
Attend regular project meetings with architects, engineers, and product managers.
Provide estimates for documentation projects.
Review technical requirements and design specifications to learn product functionality.
Collaborate with architects, engineers, and product managers to obtain information on products and product functionality.
Translate understanding of product functionality into clear, concise user documentation.
Solicit and incorporate technical input from engineers into product documentation.
Edit documentation to ensure clarity, accuracy, organization, and conformance to style guides and standards.
Our Culture
We do the right thing. In all dealings, we act with integrity, diligence, and in good faith.
We think about the customer. We solve problems for our users.
We love crypto. We are passionate about cryptocurrency, financial markets, and how technology is changing lives.
We strive for excellence. We love challenges; we raise the bar in everything: our products, services, processes, and people.
We focus on the mission. We take ownership. We are proactive and we work hard to deliver high-impact results at a rapid pace.
We exercise leadership. In any role we play, we strive to be effective leaders.
We believe in continuous learning and growth. We pursue growth, learning and development, and are eager to give and receive feedback.
Qualifications
Requirements:
At least 2 years experience of researching, writing, editing, and reviewing technical and/or product documentation and content in support of technical teams and customers.
Exceptional writing, editing, and proofreading skills.
Ability to write effective technical content for business and developer audiences. Familiarity with API documentation is preferred.
Ability to communicate effectively with technical and non-technical stakeholders at all levels of the organization.
Bachelor’s Degree in a technical field is preferred, but not required.
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