VIP - Desktop Engineer - Percept Solutions Pte Ltd | New Day Jobs (Yangon, Myanmar)

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Percept Solutions Pte Ltd
Remote (Asia Time Zone Permitted)

VIP - Desktop Engineer

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VIP - Desktop Engineer

Percept Solutions Pte Ltd
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

  • To provide Top Management Support for more than 100 plus Top Management.
  • Deliver VIP customer experience to the highest standards, aligned to the company values
  • Track record of VIP support minimum more than 5 years of support experience
  • Have experience in supporting Microsoft O365 and Microsoft Intune
  • Actively contribute to the smooth running of the IT processes and procedures.
  • Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters
  • Supports Desktop operating systems (Windows 7/10), desktop applications (Office 365), mobile device management such as Microsoft InTune
  • Applications, networks (LAN, WAN & Wi-Fi), hardware (Desktop, Laptop, Mobile Devices, Printers, Ipad, Macbook etc
  • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool
  • As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required
  • Deployment and maintenance of end-point devices (desktops, laptops, mobile devices, etc.)

EA Licence No.:18S9405 / EA Reg. No.:R1330864

To apply please click the Apply button or send us your updated profile to [email protected]

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

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