Web technical support with Russian (full remote) - Veeam Software | New Day Jobs (Yangon, Myanmar)

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Veeam Software
Remote (Asia Time Zone Permitted)

Web technical support with Russian (full remote)

Job Expired

Web technical support with Russian (full remote)

Veeam Software
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Company Description

Veeam – provides trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies. We’re extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that’s won over 170 top industry awards.

Job Description

Corporate Information Systems is one of the youngest departments in our company. Their primary task is to create and support business applications for other Veeam Software divisions.

Currently we are looking for a new team member who will support Veeam’s main web portals.

  • Receiving and processing users’ applications
  • Handling users’ issues independently or handing them over to a more senior specialist
  • Documentation and support for the user knowledge base
  • Possible participation in the development and testing of the functionality of our company’s internal information systems
Qualifications

Requirements
  • Ideally, 2+ years of work experience
  • Mandatory knowledge of English sufficient to be able to read technical documentation, to communicate (and to carry out tasks) in writing and in conversation with English-speaking users
  • Experience with software and hardware troubleshooting
  • Knowledge of the differences between CRM, CMS and CSS
  • The desire and ability to learn new things quickly and independently

Additional Requirements
  • Knowledge of ITIL, ITSM
  • Deep understanding of the software life-cycle process
  • Deep understanding of the testing process and experience with its practical implementation
  • Knowledge of the principles of distributed systems
  • Knowledge of how relational databases work

Additional Information
  • Full remote work
  • Working schedule from 9-10 PM (MSK)
  • Competitive salary
  • Modern, energetic multinational working environment
  • Salary ranges depending on skills and expertise
  • Regular assessment and salary/positions review (at least once a year)
  • Employment according to the Labor Code of the Russian Federation, “white” salary, 28 days paid annual leave + additional time off depending on the work results (up to 12 paid days off per year)
  • An extended medical insurance policy
  • A partial compensation of costs on fitness
  • Excellent learning opportunities in the team of young and talented people

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