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remote
remote
Scrum Master | Agile Coach (Remote)
PaperplaneCo (Media production) agile  scrum 
Remote (Asia Time Zone Permitted) Negotiable
We are currently looking for a Scrum Master/Agile Coach (Remote) to join our agile and nimble workforce. This role allows you to work with the brightest creative minds from around the world to deliver results that make our clients proud. Our team generally works duringUTC +8 and utilizes collaboration tools such as Slack and Notion to keep our projects on track.  What your main focus will be: Working with various creative teams to coach and promote self-organisation and understanding of Agile principles and frameworks Being involved in planning, coaching and project execution for various campaign management teamsHelping the team identify roadblocks on tasks and projects, and eliminating the roadblocksBuilding good relationships between people of different roles in the team, allowing them to deliver creative initiatives togetherIncreasing transparency with sharing team successes, risks and issuesCreating a culture of cooperation, openness & transparencyWhat you can expect: Close collaboration with a dynamic team of designers and artists to bring concepts and ideas to lifeWorking remotely with creatives from all over the globe Creative environment for exploration and development of concepts and ideas What you bring:Extensive experience as a Scrum Master/Agile CoachDemonstrable experience coaching teams and improving processes, implementing the best practices and improvements A great understanding of team and group dynamicsExcellent communication skills and eloquence in EnglishAbility to adapt to and stay focused in a fast-paced, changing environmentOur office works on UTC +8, and team members are expected to be available during business hours within this time zone. Send us your CV, portfolio, and any relevant links that shine a light on your talents. We’re excited to hear from you, and look forward to learning about you and how you could contribute to our team. A full job description will be provided to shortlisted candidates.Compensation will be further discussed during the interview 
PaperplaneCo
(Media production) agile  scrum 
We are currently looking for a Scrum Master/Agile Coach (Remote) to join our agile and nimble workforce. This role allows you to work with the brightest creative minds from around the world to deliver results that make our clients proud. Our team generally works duringUTC +8 and utilizes collaboration tools such as Slack and Notion to keep our projects on track.  What your main focus will be: Working with various creative teams to coach and promote self-organisation and understanding of Agile principles and frameworks Being involved in planning, coaching and project execution for various campaign management teamsHelping the team identify roadblocks on tasks and projects, and eliminating the roadblocksBuilding good relationships between people of different roles in the team, allowing them to deliver creative initiatives togetherIncreasing transparency with sharing team successes, risks and issuesCreating a culture of cooperation, openness & transparencyWhat you can expect: Close collaboration with a dynamic team of designers and artists to bring concepts and ideas to lifeWorking remotely with creatives from all over the globe Creative environment for exploration and development of concepts and ideas What you bring:Extensive experience as a Scrum Master/Agile CoachDemonstrable experience coaching teams and improving processes, implementing the best practices and improvements A great understanding of team and group dynamicsExcellent communication skills and eloquence in EnglishAbility to adapt to and stay focused in a fast-paced, changing environmentOur office works on UTC +8, and team members are expected to be available during business hours within this time zone. Send us your CV, portfolio, and any relevant links that shine a light on your talents. We’re excited to hear from you, and look forward to learning about you and how you could contribute to our team. A full job description will be provided to shortlisted candidates.Compensation will be further discussed during the interview 
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remote
remote
Account Manager (Remote)
PaperplaneCo (Media production) Client Relations  customer success 
Remote (Asia Time Zone Permitted) Negotiable
We are looking for an experienced Agency Account Manager (Remote)to join our nimble, passionate, and fully remote team.You will play a key role as the main liaison between the agency and our clients. As the AM, you will oversee and manage the client/agency relationships, determine client needs, and work to ensure the agency delivers quality work. You will also be responsible for growing business through increased client engagements and referrals. What your main focus will be: Building long-lasting relationships with existing and potential clientsProvide strong campaign management leadership, adeptly balance client requests with scheduled internal resource commitments Act as the main conduit for project progress between the team and the client and ensure projects remain on scheduleMonitor the marketplace and collaborate with internal teams to meet changing client demandsWhat you bring:Significant experience (7+ years) in professional client relationship management.A solid background in advertising, design or marketingExperience in managing multiple projects/ portfoliosExcellent presentation, communication, interpersonal, negotiation, and influencing skillsCome join the movement! If you’ve mastered extraordinary skills, have the drive and motivation that true autonomy brings, and know why you do what you do, we’d love to hear from you! Note that this is a fully remote position; candidates are expected to have a fully operational home office and consistent internet access. Our office works on UTC +8, and team members are expected to be available during business hours within this time zone. A full job description will be provided to shortlisted candidates.Send us your CV, portfolio, and any relevant links that shine a light on your talents. We’re excited to hear from you, and look forward to learning about you and how you could contribute to our team.  
PaperplaneCo
(Media production) Client Relations  customer success 
We are looking for an experienced Agency Account Manager (Remote)to join our nimble, passionate, and fully remote team.You will play a key role as the main liaison between the agency and our clients. As the AM, you will oversee and manage the client/agency relationships, determine client needs, and work to ensure the agency delivers quality work. You will also be responsible for growing business through increased client engagements and referrals. What your main focus will be: Building long-lasting relationships with existing and potential clientsProvide strong campaign management leadership, adeptly balance client requests with scheduled internal resource commitments Act as the main conduit for project progress between the team and the client and ensure projects remain on scheduleMonitor the marketplace and collaborate with internal teams to meet changing client demandsWhat you bring:Significant experience (7+ years) in professional client relationship management.A solid background in advertising, design or marketingExperience in managing multiple projects/ portfoliosExcellent presentation, communication, interpersonal, negotiation, and influencing skillsCome join the movement! If you’ve mastered extraordinary skills, have the drive and motivation that true autonomy brings, and know why you do what you do, we’d love to hear from you! Note that this is a fully remote position; candidates are expected to have a fully operational home office and consistent internet access. Our office works on UTC +8, and team members are expected to be available during business hours within this time zone. A full job description will be provided to shortlisted candidates.Send us your CV, portfolio, and any relevant links that shine a light on your talents. We’re excited to hear from you, and look forward to learning about you and how you could contribute to our team.  
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remote
remote
Account Director (Remote)
PaperplaneCo (Media production) Leadership  Client Relations 
Remote (Asia Time Zone Permitted) Negotiable
We are looking for an experienced Account Director (Remote) to join our nimble, passionate, and fully remote team. This position provides strategic oversight and liaison between the agency and its clients, overseeing the client/agency relationship, determining client needs, and working to ensure the agency delivers. They take the lead in assigned client’s marketing and advertising strategies, and lead team members to provide the utmost level of client care.  What your main focus will be: Partnering with clients from initially understanding their business model, identifying pain points, designing their account brief, leading idea presentations, drafting the SOW, to strategically leading their project to successful completion. Using influence and expertise to help push clients, and the agency, strategically and creatively. Strategizing on how to grow existing and new accounts, identifying new business opportunities, and seeking out client referrals. Providing leadership to the Account Manager(s) who run the day-to-day project activities, and assisting in managing client expectations. What you bring:Significant experience (7+ years) in professional client relationship management.A solid background in advertising, design or marketing.Experience in managing multiple projects/ portfolios.Strong technical knowledge of project management tools such as Notion/ Trello/Basecamp/Asana/etc, Apple docs, Google Suite, Adobe, Loom, etc.  A Bachelor Degree in Marketing, Advertising, Business, or related fieldOur office works on UTC +8, and team members are expected to be available during business hours within this time zone. Send us your CV, portfolio, and any relevant links that shine a light on your talents. We’re excited to hear from you, and look forward to learning about you and how you could contribute to our team. A full job description will be provided to shortlisted candidates.Compensation will be further discussed during the interview 
PaperplaneCo
(Media production) Leadership  Client Relations 
We are looking for an experienced Account Director (Remote) to join our nimble, passionate, and fully remote team. This position provides strategic oversight and liaison between the agency and its clients, overseeing the client/agency relationship, determining client needs, and working to ensure the agency delivers. They take the lead in assigned client’s marketing and advertising strategies, and lead team members to provide the utmost level of client care.  What your main focus will be: Partnering with clients from initially understanding their business model, identifying pain points, designing their account brief, leading idea presentations, drafting the SOW, to strategically leading their project to successful completion. Using influence and expertise to help push clients, and the agency, strategically and creatively. Strategizing on how to grow existing and new accounts, identifying new business opportunities, and seeking out client referrals. Providing leadership to the Account Manager(s) who run the day-to-day project activities, and assisting in managing client expectations. What you bring:Significant experience (7+ years) in professional client relationship management.A solid background in advertising, design or marketing.Experience in managing multiple projects/ portfolios.Strong technical knowledge of project management tools such as Notion/ Trello/Basecamp/Asana/etc, Apple docs, Google Suite, Adobe, Loom, etc.  A Bachelor Degree in Marketing, Advertising, Business, or related fieldOur office works on UTC +8, and team members are expected to be available during business hours within this time zone. Send us your CV, portfolio, and any relevant links that shine a light on your talents. We’re excited to hear from you, and look forward to learning about you and how you could contribute to our team. A full job description will be provided to shortlisted candidates.Compensation will be further discussed during the interview 
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remote
remote
Front End Engineer
LeadIQ (Information technology and services) JavaScript  react  typescript  graphql  vue.js 
Remote (Asia Time Zone Permitted) Negotiable
Job descriptionLeadIQ makes sales teams more efficient. Research your prospects, find their contact data, and save them right into your CRM, all in one click.As a Senior Front End Engineer, you will be faced with the challenge of presenting this data in the most useful, timely, and actionable manner. You will work on user-facing, high-traffic applications used by teams at both small and large organisations. You'll work in an engineering-focused office with other bright individuals from all over the world, at a startup that has left its early stages and is now growing into an established player.The StackVue.js, GraphQL, JavaScript, TypeScriptCore ExpectationsAt least 3 years of industry experience using one of the modern web frameworks (e. g. Vue.js, React, Angular)Experience working directly with product managers and designers and guiding the decision-making process with your technical expertise.Be a role model and a point of reference for the team. Earn respect through consistent good judgement and humility.You have an eye for design. Although this is not a design role, you understand great design isn't just aesthetics but takes into account both user and developer experiences.Solid verbal and written communication skills.Nice to have’s:Startup experience, particularly VC fundedExperience with GraphQLProfessional experience with Vue.jsBackend development experienceKnowledge of UX design principles and experience in professional usability testingAbout Us:LeadIQ is a sales enablement startup backed by Draper Associates, Jason Calacanis, Fresco Capital, and Eight Roads. With offices in SF Bay Area, New Hampshire, and Singapore, we are building a world class company culture that is reinventing how companies find their best customers with sales intelligence, productivity, insights, and resources for success. Some of our customers include MuleSoft, AppDyanmics, WalkMe, Gainsight, and many more. We take pride in building a company and product that materially improves people’s lives, whether they’re an employee or a customer. Plus, we have fun doing it!Great place to work!! We offer our team members a unique culture, including flexibility, trust and independence. Our team is diverse, friendly and welcoming with experienced engineers you can learn a lot from, plus an upbeat culture in Singapore interested in cutting edge technologies and embracing innovation.If you are a team player who is comfortable in a collaborative environment, experienced working across teams with great communication & problem-solving skills, we want you! Jump on this opportunity to design, take charge of, and own product features like you never did before.LeadIQ is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
LeadIQ
(Information technology and services) JavaScript  react  typescript  graphql  vue.js 
Job descriptionLeadIQ makes sales teams more efficient. Research your prospects, find their contact data, and save them right into your CRM, all in one click.As a Senior Front End Engineer, you will be faced with the challenge of presenting this data in the most useful, timely, and actionable manner. You will work on user-facing, high-traffic applications used by teams at both small and large organisations. You'll work in an engineering-focused office with other bright individuals from all over the world, at a startup that has left its early stages and is now growing into an established player.The StackVue.js, GraphQL, JavaScript, TypeScriptCore ExpectationsAt least 3 years of industry experience using one of the modern web frameworks (e. g. Vue.js, React, Angular)Experience working directly with product managers and designers and guiding the decision-making process with your technical expertise.Be a role model and a point of reference for the team. Earn respect through consistent good judgement and humility.You have an eye for design. Although this is not a design role, you understand great design isn't just aesthetics but takes into account both user and developer experiences.Solid verbal and written communication skills.Nice to have’s:Startup experience, particularly VC fundedExperience with GraphQLProfessional experience with Vue.jsBackend development experienceKnowledge of UX design principles and experience in professional usability testingAbout Us:LeadIQ is a sales enablement startup backed by Draper Associates, Jason Calacanis, Fresco Capital, and Eight Roads. With offices in SF Bay Area, New Hampshire, and Singapore, we are building a world class company culture that is reinventing how companies find their best customers with sales intelligence, productivity, insights, and resources for success. Some of our customers include MuleSoft, AppDyanmics, WalkMe, Gainsight, and many more. We take pride in building a company and product that materially improves people’s lives, whether they’re an employee or a customer. Plus, we have fun doing it!Great place to work!! We offer our team members a unique culture, including flexibility, trust and independence. Our team is diverse, friendly and welcoming with experienced engineers you can learn a lot from, plus an upbeat culture in Singapore interested in cutting edge technologies and embracing innovation.If you are a team player who is comfortable in a collaborative environment, experienced working across teams with great communication & problem-solving skills, we want you! Jump on this opportunity to design, take charge of, and own product features like you never did before.LeadIQ is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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remote
remote
Video Tutorials Creator
MailerLite (Information technology and services) Video Production  MAC OS  Creative  cloud 
Remote (Asia Time Zone Permitted) Negotiable
MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. The Remote Company is a network of remote-first tech companies and MailerLite is part of this networkWe’re looking for a Video Tutorials Creator. In this role, you will be responsible for creating educational videos that feature you as the instructor. This includes tutorials, webinars, and short videos (for ads).This position is fully remote. You can create videos from anywhere in the world as long as you can ensure clear audio and high-quality videoWhy MailerLite?Wondering why we think you’ll love working for MailerLite? Here are 6 reasons!You won’t be boredYou'll be working in a team of passionate and curious video experts, constantly learning about the newest features and passing your knowledge that helps customers succeed.You will be challenged with interesting tasksWe love exploring new solutions for video education that help our customers succeed. Adapting to new channels and formats can be challenging as well as very exciting.You will take ownershipWe don’t micromanage and try not to interrupt your work with random tasks. We do expect you to take full responsibility and ownership for the stuff you build.You’ll have experts at handWhenever you’re stuck, your teammates are eager to help you grow. And they’d love for you to share your knowledge too!You can pick where you want to work, every dayAt MailerLite, we embrace the remote culture. Part of the team works from the office in Vilnius, the others are spread around the world. Every day you get to choose what environment makes you most productive.You can count on stabilityWe're not a startup that's burning investor money. MailerLite has been around for more than 10 years and is a profitable company that continues to grow. You can count on us to offer you a stable workplace!What we expect from youExperience in a similar role or personal project where creating video and screen recordings was your main responsibilityGeneral understanding of all aspects of production — shooting, editing, lighting, audio, styling and set decoratingComfortable working in front of a cameraExperience working with pCloud, Google Cloud, Dropbox or equivalent file-sharing platformsExperience or general interest in the email marketing industrySelf-motivated attitudeExperience in creating videos for YouTube and other Social Media platforms is a plusExperience using video editing software DaVinci Resolve and Final Cut Pro X (is a big plus)Proficient with Mac OSExcellent verbal and written English communication skillsAbility to work with teams across multiple time zones and countriesAvailable to work full time (40 hours per week)What we offerSalary: $30,000-$54,000 (gross)Remote-first culture with the team working remotely from all over the worldCompany-paid retreats that we call workations. The whole company gathers once a year for a week in an exotic location to work, learn and have fun together.Team meet-up once a year - you and your team will get a budget to meet and bond in a location of your choiceFour weeks of vacation. We encourage you to unplug and recharge!Annual benefits, which include a budget for home office setup, personal development, leisure trips, etc.MacBook and other tools that'll help you to do your job efficientlyCheck the full list of our awesome benefits here
MailerLite
(Information technology and services) Video Production  MAC OS  Creative  cloud 
MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. The Remote Company is a network of remote-first tech companies and MailerLite is part of this networkWe’re looking for a Video Tutorials Creator. In this role, you will be responsible for creating educational videos that feature you as the instructor. This includes tutorials, webinars, and short videos (for ads).This position is fully remote. You can create videos from anywhere in the world as long as you can ensure clear audio and high-quality videoWhy MailerLite?Wondering why we think you’ll love working for MailerLite? Here are 6 reasons!You won’t be boredYou'll be working in a team of passionate and curious video experts, constantly learning about the newest features and passing your knowledge that helps customers succeed.You will be challenged with interesting tasksWe love exploring new solutions for video education that help our customers succeed. Adapting to new channels and formats can be challenging as well as very exciting.You will take ownershipWe don’t micromanage and try not to interrupt your work with random tasks. We do expect you to take full responsibility and ownership for the stuff you build.You’ll have experts at handWhenever you’re stuck, your teammates are eager to help you grow. And they’d love for you to share your knowledge too!You can pick where you want to work, every dayAt MailerLite, we embrace the remote culture. Part of the team works from the office in Vilnius, the others are spread around the world. Every day you get to choose what environment makes you most productive.You can count on stabilityWe're not a startup that's burning investor money. MailerLite has been around for more than 10 years and is a profitable company that continues to grow. You can count on us to offer you a stable workplace!What we expect from youExperience in a similar role or personal project where creating video and screen recordings was your main responsibilityGeneral understanding of all aspects of production — shooting, editing, lighting, audio, styling and set decoratingComfortable working in front of a cameraExperience working with pCloud, Google Cloud, Dropbox or equivalent file-sharing platformsExperience or general interest in the email marketing industrySelf-motivated attitudeExperience in creating videos for YouTube and other Social Media platforms is a plusExperience using video editing software DaVinci Resolve and Final Cut Pro X (is a big plus)Proficient with Mac OSExcellent verbal and written English communication skillsAbility to work with teams across multiple time zones and countriesAvailable to work full time (40 hours per week)What we offerSalary: $30,000-$54,000 (gross)Remote-first culture with the team working remotely from all over the worldCompany-paid retreats that we call workations. The whole company gathers once a year for a week in an exotic location to work, learn and have fun together.Team meet-up once a year - you and your team will get a budget to meet and bond in a location of your choiceFour weeks of vacation. We encourage you to unplug and recharge!Annual benefits, which include a budget for home office setup, personal development, leisure trips, etc.MacBook and other tools that'll help you to do your job efficientlyCheck the full list of our awesome benefits here
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remote
remote
SEO Specialist
Asia Remote (Internet) Digital Marketing  search  SEO 
Remote (Asia Time Zone Permitted) Negotiable
We are hiring an SEO Specialist to enable our users to be best able to find our site and our value-add offerings.ResponsibilitiesBuild an SEO strategy across web entitiesCreate an implementation roadmap for implementing best practices to drive more engagementMonitor search algorithms set by search engines to keep up with changes in the SEO landscapeContinually check search terms, rankings and analytics to monitor the performance of websites and make recommendations for improvementOptimizing copy and landing pages for search engine optimizationPerforming ongoing keyword research including discovery and expansion of keyword opportunitiesResearching and implementing content recommendations for organic SEO successDevelop and integrate content marketing strategiesUse social media to distribute content and encourage external sites to link back to the site of the organizationDrive targeted and loyal traffic to the website through effective community-buildingEmploying user experience (UX) and conversion rate optimization methods to turn visitors into active usersRequirementsProven SEO experienceSolid understanding of performance marketing, conversion, and online customer acquisitionIn-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)Experience with A/B and multivariate experimentsWorking knowledge of HTML, CSS, and JavaScript development and constraintsKnowledge of ranking factors and search engine algorithmsUp-to-date with the latest trends and best practices in SEO and SEMBS/MS degree in a quantitative, test-driven field
Asia Remote
(Internet) Digital Marketing  search  SEO 
We are hiring an SEO Specialist to enable our users to be best able to find our site and our value-add offerings.ResponsibilitiesBuild an SEO strategy across web entitiesCreate an implementation roadmap for implementing best practices to drive more engagementMonitor search algorithms set by search engines to keep up with changes in the SEO landscapeContinually check search terms, rankings and analytics to monitor the performance of websites and make recommendations for improvementOptimizing copy and landing pages for search engine optimizationPerforming ongoing keyword research including discovery and expansion of keyword opportunitiesResearching and implementing content recommendations for organic SEO successDevelop and integrate content marketing strategiesUse social media to distribute content and encourage external sites to link back to the site of the organizationDrive targeted and loyal traffic to the website through effective community-buildingEmploying user experience (UX) and conversion rate optimization methods to turn visitors into active usersRequirementsProven SEO experienceSolid understanding of performance marketing, conversion, and online customer acquisitionIn-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)Experience with A/B and multivariate experimentsWorking knowledge of HTML, CSS, and JavaScript development and constraintsKnowledge of ranking factors and search engine algorithmsUp-to-date with the latest trends and best practices in SEO and SEMBS/MS degree in a quantitative, test-driven field
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remote
remote
Product Manager
Tutuka (Information technology and services) SQL  payments 
Remote (Asia Time Zone Permitted) Negotiable
Tutuka is looking for a passionate Product Manager with experience in the payments industry to help Tutuka in its next stage of growth and global expansion.Product Managers at Tutuka are responsible for a wide range of responsibilities central to developing Tutuka’s core features. You will help guide the product, operational, strategic, commercial, and overall proposition of your ‘owned’ product area.Your focus will be on formalizing projects and guiding the Development team on implementation. In addition, you’ll also concentrate efforts on the other side of the project value-chain: working with Account Management, Sales, Marketing, and Support to communicate about your product. As such, the ideal candidate thrives on a multifaceted role across the entire lifecycle of a product, wearing many hats to see Tutuka’s goals through conception, implementation, and launch.Experience in the payments industry is a requirement for this role. What you get to do:Evolving our product offering. Craft our product strategy and execution to make sure we are delivering payment products that are simple, fast, and reliable. Communicate a vision for the team looking out 3-12 months and build a roadmap to match that vision.Managing delivery. Work in a small, autonomous, cross-functional team alongside new business, design, engineering, UX research, and data to decide what we build next and execute on that decision.Customer Interaction. Communicate with our customers to more deeply understand the problems that we can address for them.Stakeholder Management. Develop a sufficient understanding of technical context to help make better, faster decisions, and work closely with engineers on solutions.Research. Dig deep on data to understand trends and develop a better picture of the business, the product, or our customers.KPI Reporting. Measure and report on the results of your work (creating dashboards, writing SQL queries, etc.). What it takes to succeed:Experience in payments is crucial for succeeding in this role5+ years of experience as a product manager, preferably in a start-up environment, with a minimum of 5 years working in the software industryChampion for collaborative, iterative product discovery, and embracing your role as a member of a cross-disciplinary teamYou have exposure to lightweight product development methods such as user story mapping or rapid prototypingCuriosity about new technology and exhibit a strong desire to learnA degree of technical fluency that allows you to communicate with and understand your target audience (developers)You love the work of identifying and deeply understanding customer problemsExhibiting user empathy and seek their input at all stages of the product life cycleExperience with micro-service architecture and web application/services developmentBonus points:Experience building and scaling a platform, ideally fintech, traditional financial services or cryptocurrenciesStrong knowledge of SQL and NoSQL databasesExperience at an organization that has scaled quicklyFlexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to be able to work across multiple time zones. This is a remote contractor role open to candidates globally.What you can look forward to:At Tutuka we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Tutukans, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.We focus on building strong, diverse teams built from different backgrounds, experiences & identities.Join the Tutuka team!Tutuka is an award-winning global Fintech with an enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions and makes it easy for people to issue, redeem and reconcile prepaid cards all over the world. We have clients in 35+ countries, team members in 30+ countries and process 1B+ USD per year in transactions. 
Tutuka
(Information technology and services) SQL  payments 
Tutuka is looking for a passionate Product Manager with experience in the payments industry to help Tutuka in its next stage of growth and global expansion.Product Managers at Tutuka are responsible for a wide range of responsibilities central to developing Tutuka’s core features. You will help guide the product, operational, strategic, commercial, and overall proposition of your ‘owned’ product area.Your focus will be on formalizing projects and guiding the Development team on implementation. In addition, you’ll also concentrate efforts on the other side of the project value-chain: working with Account Management, Sales, Marketing, and Support to communicate about your product. As such, the ideal candidate thrives on a multifaceted role across the entire lifecycle of a product, wearing many hats to see Tutuka’s goals through conception, implementation, and launch.Experience in the payments industry is a requirement for this role. What you get to do:Evolving our product offering. Craft our product strategy and execution to make sure we are delivering payment products that are simple, fast, and reliable. Communicate a vision for the team looking out 3-12 months and build a roadmap to match that vision.Managing delivery. Work in a small, autonomous, cross-functional team alongside new business, design, engineering, UX research, and data to decide what we build next and execute on that decision.Customer Interaction. Communicate with our customers to more deeply understand the problems that we can address for them.Stakeholder Management. Develop a sufficient understanding of technical context to help make better, faster decisions, and work closely with engineers on solutions.Research. Dig deep on data to understand trends and develop a better picture of the business, the product, or our customers.KPI Reporting. Measure and report on the results of your work (creating dashboards, writing SQL queries, etc.). What it takes to succeed:Experience in payments is crucial for succeeding in this role5+ years of experience as a product manager, preferably in a start-up environment, with a minimum of 5 years working in the software industryChampion for collaborative, iterative product discovery, and embracing your role as a member of a cross-disciplinary teamYou have exposure to lightweight product development methods such as user story mapping or rapid prototypingCuriosity about new technology and exhibit a strong desire to learnA degree of technical fluency that allows you to communicate with and understand your target audience (developers)You love the work of identifying and deeply understanding customer problemsExhibiting user empathy and seek their input at all stages of the product life cycleExperience with micro-service architecture and web application/services developmentBonus points:Experience building and scaling a platform, ideally fintech, traditional financial services or cryptocurrenciesStrong knowledge of SQL and NoSQL databasesExperience at an organization that has scaled quicklyFlexible hours are a must for our remote team. You’ll need to be able to occasionally shift your work hours to be able to work across multiple time zones. This is a remote contractor role open to candidates globally.What you can look forward to:At Tutuka we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Tutukans, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale.We focus on building strong, diverse teams built from different backgrounds, experiences & identities.Join the Tutuka team!Tutuka is an award-winning global Fintech with an enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions and makes it easy for people to issue, redeem and reconcile prepaid cards all over the world. We have clients in 35+ countries, team members in 30+ countries and process 1B+ USD per year in transactions. 
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remote
remote
Program Leader
Remote Year (Leisure & travel) English (Proficient)  event planning  Organizational 
Remote (Asia Time Zone Permitted) Negotiable
About the RoleYou naturally create an environment where everyone feels welcome and included. You seek to understand before making judgements. You're known for keeping a pulse on the people around you and regulating your own energy to be high/low energy as needed for the group.You pay attention to the little details and make others feel special.You’re passionate about creating life-changing, transformative experiences for others. You love travel and learning more about other cultures and places.You don’t mind wearing multiple hats in the work you do. Whether it’s operational work that has you organizing and planning on the computer or spending hours talking to people to understand them, you thrive.ResponsibilitiesThe Program Leader is the face of Remote Year to all of our participants (“Remotes”) and the voice of the customer to Remote Year. They have the largest impact on the overall customer experience by creating value through community, support and connection to culture and local experience through their partnership with the city team.Responsibilities include and are not limited to:The Program Leader is responsible for leading all communication channels with the group throughout the course of the program and serving as primary support/point of contact to resolve any requests, issues, etc.The Program Leader sets expectations with the group and provides the framework for what their Remote Year experience will look like throughout their program.The Program Leader designs and curates community events throughout the course of the month to drive relationship building, professional development and personal growth amongst Remotes.The Program Leader embodies Remote Year’s mission, values, and Code of Conduct, leading by example to create a transformative experience for their Remotes.The Program Leader collaborates with City Teams, Onboarding, and other RY Staff to ensure Remotes’ needs are being met and that we are providing a valuable customer experience.The Program Leader keeps a pulse on all of the members of their community and adjusts programming to ensure the environment is an inclusive one.The Program Leader captures insights about the customer and experience and feeds it back to cross-functional teams at Remote Year.The Program Leader actively promotes increased lifetime value per customer through Marketplace upsells and program repeats.QualificationsCommunity management and engagement experienceEvent planning and organization experienceStrong empathy, emotional intelligence and relationship building skillsEffective communicator and good attention to detailFlexibility and ability to creatively solve problems in the momentConflict resolution skillsCustomer support, travel, and hospitality experienceChampion for Diversity, Equity & InclusionExcellent English speaking ability and knowledge of another language is a plusTourism experience preferredExperience working remotely
Remote Year
(Leisure & travel) English (Proficient)  event planning  Organizational 
About the RoleYou naturally create an environment where everyone feels welcome and included. You seek to understand before making judgements. You're known for keeping a pulse on the people around you and regulating your own energy to be high/low energy as needed for the group.You pay attention to the little details and make others feel special.You’re passionate about creating life-changing, transformative experiences for others. You love travel and learning more about other cultures and places.You don’t mind wearing multiple hats in the work you do. Whether it’s operational work that has you organizing and planning on the computer or spending hours talking to people to understand them, you thrive.ResponsibilitiesThe Program Leader is the face of Remote Year to all of our participants (“Remotes”) and the voice of the customer to Remote Year. They have the largest impact on the overall customer experience by creating value through community, support and connection to culture and local experience through their partnership with the city team.Responsibilities include and are not limited to:The Program Leader is responsible for leading all communication channels with the group throughout the course of the program and serving as primary support/point of contact to resolve any requests, issues, etc.The Program Leader sets expectations with the group and provides the framework for what their Remote Year experience will look like throughout their program.The Program Leader designs and curates community events throughout the course of the month to drive relationship building, professional development and personal growth amongst Remotes.The Program Leader embodies Remote Year’s mission, values, and Code of Conduct, leading by example to create a transformative experience for their Remotes.The Program Leader collaborates with City Teams, Onboarding, and other RY Staff to ensure Remotes’ needs are being met and that we are providing a valuable customer experience.The Program Leader keeps a pulse on all of the members of their community and adjusts programming to ensure the environment is an inclusive one.The Program Leader captures insights about the customer and experience and feeds it back to cross-functional teams at Remote Year.The Program Leader actively promotes increased lifetime value per customer through Marketplace upsells and program repeats.QualificationsCommunity management and engagement experienceEvent planning and organization experienceStrong empathy, emotional intelligence and relationship building skillsEffective communicator and good attention to detailFlexibility and ability to creatively solve problems in the momentConflict resolution skillsCustomer support, travel, and hospitality experienceChampion for Diversity, Equity & InclusionExcellent English speaking ability and knowledge of another language is a plusTourism experience preferredExperience working remotely
Hot Job
remote
remote
Senior Business Development Manager (APAC)
Gnowbe (E-learning) Communication skills  b2b  business development 
Remote (Asia Time Zone Permitted) Negotiable
About GnowbeGnowbe is building the world’s next generation “Performance Enablement Platform” for frontline business teams. With an engaging learning platform, streamlined authoring tools, and a curated content library, we help teams learn quickly and perform more effectively in the field.Designed based on decades of cognitive science research, Gnowbe helps make on-the-job learning an engaging experience rather than a chore. Our customers use us for everything from sales enablement to compliance training.The recipient of industry awards and global recognition, Gnowbe is growing quickly around the world. We are looking for people who share our vision, challenge the status quo, and are ready to build the future.Senior Business Development ManagerAs a Senior Business Development Manager, you will be a key player in our commercial team, helping to develop and execute Gnowbe’s strategy for expanding in the Asia-Pacific market.We’re looking for someone who aspires to leadership in sales - and beyond. You get energized by both winning business yourself and helping your colleagues do so as well. You naturally spend time thinking about which organizations we should be serving, how we should be serving them, and how to best win them over. You’re used to rolling up your sleeves and getting stuff done, particularly when you’re facing ambiguous challenges. At the same time, you’re interested in developing your strategic chops as well. Above all, you like helping people thrive - especially at work.Gnowbe is taking a data-driven approach to building and scaling a commercial engine. The best candidates will be keen to work end-to-end from idea to execution. If this is you - we hope to hear from you soon!How you will have an impactSource, structure, and close deals with new and existing customersManage a self-contained team, including sales development and customer successPartner with the global leadership team in developing go-to-market strategy for the APAC market and beyondWork with cross-functional teams on the Marketing and Product roadmapsContinually challenge the status quo with the ultimate goal of building the businessRequirementsNeed to have6+ years of customer-facing work experience, which must include sales in some formProven track record of driving revenue independentlyAbility to think end-to-end at both the client and market levelsExcellent verbal and written communication skillsStrong interest in technology and the future of workSense of how to effectively build trust with peopleMindset to thrive while managing both yourself and a team in fast-paced, changing environmentsNice to haveExperience in B2B technology and softwareProficiency with CRM and sales engagement tools like SalesforceProficiency in multiple languagesMBA or related degreeBenefitsUnlimited PTORewarding commission structureOpportunity to work with a global teamMajor opportunities for progression and promotion
Gnowbe
(E-learning) Communication skills  b2b  business development 
About GnowbeGnowbe is building the world’s next generation “Performance Enablement Platform” for frontline business teams. With an engaging learning platform, streamlined authoring tools, and a curated content library, we help teams learn quickly and perform more effectively in the field.Designed based on decades of cognitive science research, Gnowbe helps make on-the-job learning an engaging experience rather than a chore. Our customers use us for everything from sales enablement to compliance training.The recipient of industry awards and global recognition, Gnowbe is growing quickly around the world. We are looking for people who share our vision, challenge the status quo, and are ready to build the future.Senior Business Development ManagerAs a Senior Business Development Manager, you will be a key player in our commercial team, helping to develop and execute Gnowbe’s strategy for expanding in the Asia-Pacific market.We’re looking for someone who aspires to leadership in sales - and beyond. You get energized by both winning business yourself and helping your colleagues do so as well. You naturally spend time thinking about which organizations we should be serving, how we should be serving them, and how to best win them over. You’re used to rolling up your sleeves and getting stuff done, particularly when you’re facing ambiguous challenges. At the same time, you’re interested in developing your strategic chops as well. Above all, you like helping people thrive - especially at work.Gnowbe is taking a data-driven approach to building and scaling a commercial engine. The best candidates will be keen to work end-to-end from idea to execution. If this is you - we hope to hear from you soon!How you will have an impactSource, structure, and close deals with new and existing customersManage a self-contained team, including sales development and customer successPartner with the global leadership team in developing go-to-market strategy for the APAC market and beyondWork with cross-functional teams on the Marketing and Product roadmapsContinually challenge the status quo with the ultimate goal of building the businessRequirementsNeed to have6+ years of customer-facing work experience, which must include sales in some formProven track record of driving revenue independentlyAbility to think end-to-end at both the client and market levelsExcellent verbal and written communication skillsStrong interest in technology and the future of workSense of how to effectively build trust with peopleMindset to thrive while managing both yourself and a team in fast-paced, changing environmentsNice to haveExperience in B2B technology and softwareProficiency with CRM and sales engagement tools like SalesforceProficiency in multiple languagesMBA or related degreeBenefitsUnlimited PTORewarding commission structureOpportunity to work with a global teamMajor opportunities for progression and promotion
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remote
remote
Bilingual Chinese Customer Support
Strikingly (Internet) English (Proficient)  Customer Service  Chinese (Mandarin) 
Remote (Asia Time Zone Permitted) Negotiable
We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.This is a permanent remote, so you can work from anywhere! Roles:support and understand our users' demandsassist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugsanswer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and moredo other tasks like translation and product testingThis project requires:Great Chinese (native level) and English communication skills, both written and oralCustomer support experience in a fast-paced environmentKnowledge of Domains, SEO, and Analytics is a plus!Must be able to work remotely and full-time (at least 40 hours per week; GMT+8 time zone)Can work during holidays and the weekendsLaptop/computer and a stable internet connection
Strikingly
(Internet) English (Proficient)  Customer Service  Chinese (Mandarin) 
We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.This is a permanent remote, so you can work from anywhere! Roles:support and understand our users' demandsassist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugsanswer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and moredo other tasks like translation and product testingThis project requires:Great Chinese (native level) and English communication skills, both written and oralCustomer support experience in a fast-paced environmentKnowledge of Domains, SEO, and Analytics is a plus!Must be able to work remotely and full-time (at least 40 hours per week; GMT+8 time zone)Can work during holidays and the weekendsLaptop/computer and a stable internet connection
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remote
remote
UI|UX Product Designer
Xcelirate (Internet) English (Fluent)  Sketch  UI/UX 
Remote (Asia Time Zone Permitted) Negotiable
A quality person, for a quality positionWe like to think of ourselves as unapologetic tech innovators; this means we only build sh*t we can be proud of. Beauty is skin deep, but we know looks aren’t everything. We love a tight… security protocol, low latency and a banging user experience. The future of online entertainment cannot come soon enough – we want to Xcelirate it.We have grown to a community of diverse nationalities, perspectives and skillsets. You’ll be part of an energetic, motivated team that hails from all corners of the world. We work hard; we play just as hard. Join us for one of the many offsite company gatherings and see for yourself!Xcelirate is aggressively expanding (size matters, only because we dream big) and looking for bright, fun-loving candidates to join us. If you’ve got what it takes, we’d love to hear from you.WHAT YOU'LL DOCreate elegant solutions to complex problems.Take initiative and lead your own projects from start to finish.Communicate your design vision and intentions to stakeholders. Take constructive feedback to make your design even better.This position has a strong UI focus, we will ask you to demonstrate relevant work samples.Requirements7+ years previous experience in Product Design - UI/UXExperience working in a fast paced startup environmentAbility to present critical design thinking to stakeholdersUp to date understanding of best design practices and trendsBasic understanding of HTML/CSSExperience with mobile first web design using grid systems.Experience with Adobe Creative SuiteExpertise level Sketch and AbstractFluent in EnglishAt times, be available for calls with key stakeholders that operate in GMT +1 and GMT + 4 timezonesPlease note: All applications must be submitted in English Benefits100% Remote!
Xcelirate
(Internet) English (Fluent)  Sketch  UI/UX 
A quality person, for a quality positionWe like to think of ourselves as unapologetic tech innovators; this means we only build sh*t we can be proud of. Beauty is skin deep, but we know looks aren’t everything. We love a tight… security protocol, low latency and a banging user experience. The future of online entertainment cannot come soon enough – we want to Xcelirate it.We have grown to a community of diverse nationalities, perspectives and skillsets. You’ll be part of an energetic, motivated team that hails from all corners of the world. We work hard; we play just as hard. Join us for one of the many offsite company gatherings and see for yourself!Xcelirate is aggressively expanding (size matters, only because we dream big) and looking for bright, fun-loving candidates to join us. If you’ve got what it takes, we’d love to hear from you.WHAT YOU'LL DOCreate elegant solutions to complex problems.Take initiative and lead your own projects from start to finish.Communicate your design vision and intentions to stakeholders. Take constructive feedback to make your design even better.This position has a strong UI focus, we will ask you to demonstrate relevant work samples.Requirements7+ years previous experience in Product Design - UI/UXExperience working in a fast paced startup environmentAbility to present critical design thinking to stakeholdersUp to date understanding of best design practices and trendsBasic understanding of HTML/CSSExperience with mobile first web design using grid systems.Experience with Adobe Creative SuiteExpertise level Sketch and AbstractFluent in EnglishAt times, be available for calls with key stakeholders that operate in GMT +1 and GMT + 4 timezonesPlease note: All applications must be submitted in English Benefits100% Remote!
Hot Job
remote
remote
Lead Designer
Follow Up Boss (Computer software) Leadership  UI/UX  saas  figma 
Remote (Asia Time Zone Permitted) Negotiable
About the jobAs Lead Designer at Follow Up Boss, you will be 100% customer focused, in understanding their needs and problems, in an effort to provide elegant and simple solutions that delight our customers. You'll create products that are not only amazing to look at, but intuitive, simple, and help our customers achieve their goals every day. You will protect the UX/UI quality as we develop the product to ensure we deliver a referable experience to every customer. You will own and collaborate in creating and driving the creative vision at Follow Up Boss.About youSenior contributor, expects to do actual design work.Creative leader who excels in communicating visually, verbally and in the written word.Track record for having deep understanding of SaaS products, their customers, and complex problems.Ability to clearly articulate UX/UI decisions and why they are best for a given problem.Doesn't fall in love with particular solutions, but rather the problems and understanding them well.You would describe yourself as patient, empathetic and having a good sense of humor.You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long.Experience working primarily in a remote setting.Your QualificationsSelf motivated and proactive mindset.Remote work experience is required.Based in the USA , with a quiet home office with fast internet.10+ years of UX/UI design experience, preferably with SaaS products.Strong experience leading or managing a design team.You will start off being the primary contributor, translating requirements into low and high fidelity solutions for the engineering and product teams.Strong experience achieving a holistic design vision for a SaaS product and brand.Strong experience in planning, documenting, and leading design and research projects and achieving good outcomes.Deep experience with UX best practices and research.Deep experience with UI best practices.Highly proficient in modern design/prototyping tools (e.g. Figma)Strong written communicationResponsibilitiesYou will be the starting as the sole internal designer. You will be primarily serving as the main contributor.Manage outside designers we are currently leveraging to assist with executionHelp hire and onboard talented staff as we seek to build a design team internally.Lead creative pitches and build design language.Work with key stakeholders to define creative vision and direction.Review existing design systems and processes to identify problems and improvements.Create and improve upon a range of design artifacts, such as creative pitches, high fidelity mock-ups, style guides, UI kits and prototypes.Solve complex user and business problems using design thinking.Ensure the quality and consistency of the product and design decisions.Work with product and engineering to foster innovation, ensure feasibility and fidelity of implementation.Coach and mentor other staff members.30/60/90In the first 90 days, your goal is to lay a good foundation of understanding as to how our product and team work here at Follow Up Boss. Additionally you will immediately start contributing to improving design within ongoing and upcoming projects.30 dayWhy customers hire us: Learn the core needs and problems we solve for our customers as well as what our existing competitors we compete with.Team relationships: Get to know the people and teams here at Follow Up Boss. This includes pairing with our Success, Support, and Sales team on customer calls as well as virtually meeting everyone else here.Understand how we work: Get to know the processes on how we build product & operationally support it here at Follow Up Boss. This includes working with Success & Support teams in identifying insights and triaging issues as well as working with the Shapeup framework to build, test & deliver Product with Engineering.Get your hands dirty with more immediate design needs. Some examples include: appointment scheduler UX/UI for desktop and mobile; improving texting UX/UI in the mobile apps; rethinking the UX/UI of our reporting screens.60 dayEnsure the quality of design : Be part of design review process to ensure the implementations by engineering are up to a first class bar.Collaborate with the team in research and design phases of key product and marketing initiatives.Start identifying the design gaps in our product.Continued execution for design needs for the product.90 dayStart prioritizing the over arching design needs in our product and marketing.Start to formulate a more holistic design vision for our mobile apps.Continued execution for design needs for the productWhat do we offer?Work remotely: Live and work wherever you like!Competitive salary: Our career framework pays in the top 10% no matter where you live.Insurance: Company paid health, dental & vision insurance for all of our team members and their families.Family leave: generous family leave - fully paid!Home office setup: Get a Macbook Pro + $1000 to set up your home office.Personal development stipend: $1000 per year to focus on bettering yourself.401(k): With 6% company match!Retreats: Join us for company get-togethers every year!Co-working stipend: Get some extra cash for a co-working space or a coffee shop work.Free books and Kindle: Get a free Kindle and all the free books - digital and audio - you like, anytime.Gym: Monthly stipend to keep you active and feeling good.Money each month to spend on caffeine.
Follow Up Boss
(Computer software) Leadership  UI/UX  saas  figma 
About the jobAs Lead Designer at Follow Up Boss, you will be 100% customer focused, in understanding their needs and problems, in an effort to provide elegant and simple solutions that delight our customers. You'll create products that are not only amazing to look at, but intuitive, simple, and help our customers achieve their goals every day. You will protect the UX/UI quality as we develop the product to ensure we deliver a referable experience to every customer. You will own and collaborate in creating and driving the creative vision at Follow Up Boss.About youSenior contributor, expects to do actual design work.Creative leader who excels in communicating visually, verbally and in the written word.Track record for having deep understanding of SaaS products, their customers, and complex problems.Ability to clearly articulate UX/UI decisions and why they are best for a given problem.Doesn't fall in love with particular solutions, but rather the problems and understanding them well.You would describe yourself as patient, empathetic and having a good sense of humor.You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long.Experience working primarily in a remote setting.Your QualificationsSelf motivated and proactive mindset.Remote work experience is required.Based in the USA , with a quiet home office with fast internet.10+ years of UX/UI design experience, preferably with SaaS products.Strong experience leading or managing a design team.You will start off being the primary contributor, translating requirements into low and high fidelity solutions for the engineering and product teams.Strong experience achieving a holistic design vision for a SaaS product and brand.Strong experience in planning, documenting, and leading design and research projects and achieving good outcomes.Deep experience with UX best practices and research.Deep experience with UI best practices.Highly proficient in modern design/prototyping tools (e.g. Figma)Strong written communicationResponsibilitiesYou will be the starting as the sole internal designer. You will be primarily serving as the main contributor.Manage outside designers we are currently leveraging to assist with executionHelp hire and onboard talented staff as we seek to build a design team internally.Lead creative pitches and build design language.Work with key stakeholders to define creative vision and direction.Review existing design systems and processes to identify problems and improvements.Create and improve upon a range of design artifacts, such as creative pitches, high fidelity mock-ups, style guides, UI kits and prototypes.Solve complex user and business problems using design thinking.Ensure the quality and consistency of the product and design decisions.Work with product and engineering to foster innovation, ensure feasibility and fidelity of implementation.Coach and mentor other staff members.30/60/90In the first 90 days, your goal is to lay a good foundation of understanding as to how our product and team work here at Follow Up Boss. Additionally you will immediately start contributing to improving design within ongoing and upcoming projects.30 dayWhy customers hire us: Learn the core needs and problems we solve for our customers as well as what our existing competitors we compete with.Team relationships: Get to know the people and teams here at Follow Up Boss. This includes pairing with our Success, Support, and Sales team on customer calls as well as virtually meeting everyone else here.Understand how we work: Get to know the processes on how we build product & operationally support it here at Follow Up Boss. This includes working with Success & Support teams in identifying insights and triaging issues as well as working with the Shapeup framework to build, test & deliver Product with Engineering.Get your hands dirty with more immediate design needs. Some examples include: appointment scheduler UX/UI for desktop and mobile; improving texting UX/UI in the mobile apps; rethinking the UX/UI of our reporting screens.60 dayEnsure the quality of design : Be part of design review process to ensure the implementations by engineering are up to a first class bar.Collaborate with the team in research and design phases of key product and marketing initiatives.Start identifying the design gaps in our product.Continued execution for design needs for the product.90 dayStart prioritizing the over arching design needs in our product and marketing.Start to formulate a more holistic design vision for our mobile apps.Continued execution for design needs for the productWhat do we offer?Work remotely: Live and work wherever you like!Competitive salary: Our career framework pays in the top 10% no matter where you live.Insurance: Company paid health, dental & vision insurance for all of our team members and their families.Family leave: generous family leave - fully paid!Home office setup: Get a Macbook Pro + $1000 to set up your home office.Personal development stipend: $1000 per year to focus on bettering yourself.401(k): With 6% company match!Retreats: Join us for company get-togethers every year!Co-working stipend: Get some extra cash for a co-working space or a coffee shop work.Free books and Kindle: Get a free Kindle and all the free books - digital and audio - you like, anytime.Gym: Monthly stipend to keep you active and feeling good.Money each month to spend on caffeine.
Hot Job
remote
remote
Senior Account Manager - Thailand (Remote Based)- Fintech
EXANTE (Accounting)
Remote (Asia Time Zone Permitted) Negotiable
EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 150,000+ instruments including stocks & ETFs, options, bonds, futures, currencies and metals: https://exante.eu/ *Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC , HK SFC and UK FCA and employs over 350 talents across the globe blending trading and technology skill sets.We are growing our international operations in Europe and therefore looking for established sales professionals who are “hunters” and passionate to offer truly unlimited investment opportunities for existing clients and willing to prospect new market.SENIOR ACCOUNT MANAGERLocation: ThailandReporting to: Regional Sales DirectorJOB DESCRIPTION:Great opportunity for a sales professional to join a successful FinTech company offering cutting edge technology driven investment opportunities to potential clients and build your own business and client base. The purpose of this role is to find and engage with new clients to achieve the new business revenue growth targets and build and manage sustainable client portfolio.KEY RESPONSIBILITIES:Materialize existing contacts/clients into new business opportunitiesDevelop new leads via market research, conference attendance, cold calling, and any other mode suitable for establishing new prospectsMeet monthly and annual sales targets set together with managementIdentify opportunities in the market and monitor general developments of competitionDevelop trust relationships with a portfolio of clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsRequirementsInstitutional/ High-end Retail Investment sales background (project management and stakeholder management skills)5+ years in a commercial/client facing roles in Financial Services/Banking industryA valid business contact network to build a sales pipeline in the First 90 daysProven experience in sales and key account management – providing solutions based on customer needsGenerally motivated for Sales (Hunting and New Business development) and highly energetic with a good sense of time managementAbility in problem-solving and negotiationStrong command of English. Additional languages will be an assetGreat communication and presentation skillsOutstanding relationship building skillsGood knowledge of securities market: stocks, ETFs, bonds, futures and optionsWillingness to succeed and exceed targets, overachiever mentalityBenefitsOpportunity to work in the fast growing FinTech company, leader in capital marketsTruly unlimited learning opportunitiesInternational experiencePerformance based compensation above market averageMedical insurance after probation periodAnd last but surely not least – Your work will really matter.Our mission as a financial company is to make sure investors have the freedom to store, transfer and invest funds as they find appropriate. As a result, we empower traders with the latest technology and allow them maximum flexibility and usability for data-driven investment.In EXANTE we believe that freedom is an inherent right.Apply today!We will consider CV and cover letters in English only.
EXANTE
(Accounting)
EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 150,000+ instruments including stocks & ETFs, options, bonds, futures, currencies and metals: https://exante.eu/ *Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC , HK SFC and UK FCA and employs over 350 talents across the globe blending trading and technology skill sets.We are growing our international operations in Europe and therefore looking for established sales professionals who are “hunters” and passionate to offer truly unlimited investment opportunities for existing clients and willing to prospect new market.SENIOR ACCOUNT MANAGERLocation: ThailandReporting to: Regional Sales DirectorJOB DESCRIPTION:Great opportunity for a sales professional to join a successful FinTech company offering cutting edge technology driven investment opportunities to potential clients and build your own business and client base. The purpose of this role is to find and engage with new clients to achieve the new business revenue growth targets and build and manage sustainable client portfolio.KEY RESPONSIBILITIES:Materialize existing contacts/clients into new business opportunitiesDevelop new leads via market research, conference attendance, cold calling, and any other mode suitable for establishing new prospectsMeet monthly and annual sales targets set together with managementIdentify opportunities in the market and monitor general developments of competitionDevelop trust relationships with a portfolio of clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsRequirementsInstitutional/ High-end Retail Investment sales background (project management and stakeholder management skills)5+ years in a commercial/client facing roles in Financial Services/Banking industryA valid business contact network to build a sales pipeline in the First 90 daysProven experience in sales and key account management – providing solutions based on customer needsGenerally motivated for Sales (Hunting and New Business development) and highly energetic with a good sense of time managementAbility in problem-solving and negotiationStrong command of English. Additional languages will be an assetGreat communication and presentation skillsOutstanding relationship building skillsGood knowledge of securities market: stocks, ETFs, bonds, futures and optionsWillingness to succeed and exceed targets, overachiever mentalityBenefitsOpportunity to work in the fast growing FinTech company, leader in capital marketsTruly unlimited learning opportunitiesInternational experiencePerformance based compensation above market averageMedical insurance after probation periodAnd last but surely not least – Your work will really matter.Our mission as a financial company is to make sure investors have the freedom to store, transfer and invest funds as they find appropriate. As a result, we empower traders with the latest technology and allow them maximum flexibility and usability for data-driven investment.In EXANTE we believe that freedom is an inherent right.Apply today!We will consider CV and cover letters in English only.
remote
remote
Software Engineer
The Hacker Collective IT / Development Coding  JavaScript  SQL  frontend 
Remote (Asia Time Zone Permitted) Negotiable
We are looking for super passionate individuals in tech who loves working on cutting edge stuff and always learning new tech. We value individuals that can work independently in solving problems but also being a great team player.ResponsibilitiesDevelop quality software and web applicationsAnalyze and maintain existing software applicationsDiscover and fix programming bugsWilling to learn up new cutting edge tech stacks and languageQualificationsPassion for coding and technologyDevelopment experience with JavascriptSQL database or relational database skills is a plusKnowledge of Frontend Tech is a plusWhy UsWe are growing super fast.We are a startup that builds startupsWe work on a variety of technologies and tech stacksWe love trying out new stuff. So if you're a tech junkie, you've come to the right placeWe value training and guiding our team. Everyone learns from each otherWe have flexible working hours and remote work
The Hacker Collective
(IT / Development) Coding  JavaScript  SQL  frontend 
We are looking for super passionate individuals in tech who loves working on cutting edge stuff and always learning new tech. We value individuals that can work independently in solving problems but also being a great team player.ResponsibilitiesDevelop quality software and web applicationsAnalyze and maintain existing software applicationsDiscover and fix programming bugsWilling to learn up new cutting edge tech stacks and languageQualificationsPassion for coding and technologyDevelopment experience with JavascriptSQL database or relational database skills is a plusKnowledge of Frontend Tech is a plusWhy UsWe are growing super fast.We are a startup that builds startupsWe work on a variety of technologies and tech stacksWe love trying out new stuff. So if you're a tech junkie, you've come to the right placeWe value training and guiding our team. Everyone learns from each otherWe have flexible working hours and remote work
remote
remote
Bilingual - 100% Remote (Japanese Or Chinese -to- English)
Remote92 IT / Development Chinese (Proficient)  Japanese (Proficient)  translation  English (Proficient) 
Remote (Asia Time Zone Permitted) Negotiable
Hiring Urgently: Bilingual Data Evaluator (Remote)Japanese to English -OR- Chinese to English HighlightsFull-time with flexibility100% Remote Work OpportunityMinimum 10 Hrs. /week requiredPay Range from US$5.75 -to- $19.75/ Hr.No Technical Degree, Skill-sets or Experience RequiredHiring a Data Evaluator proficient in Japanese -or- Simplified Chinese to help the world's leading tech startups build safer and more reliable artificial intelligence models. As a Data Evaluator, you will have the opportunity to work on a variety of projects involving the transcription of document fields and categorization of various text, images, and other types of data.1. How does it work?Getting started is simple and requires no prior experience or skillsets. Simply take our short language assessment, complete a quick background check, learn about the projects through our on-demand/virtual training, and you're all set. We'll keep track of your quality and throughput so you can level up and task on more projects!2. How does pay work?Get paid in $USD for every task you complete. The pay is based on the number of discrete tasks you do, and their quality. The more tasks you complete at high quality, the higher your earning potential. You will be paid out every week via PayPal or AirTm (you can choose the method). At times, there will be additional bonuses offered based on your performance!3. What are some examples of the type of work I'll be doing?Categorize products. Evaluate a product image to decide which category it belongs to.Transcribe audio. Listen to a short audio clip and write down what you hear.Moderate content. Decide if a photo or text is acceptable or similar to others.4. What are the expectations for this role?Suggested weekly commitment. We're ideally looking for freelancers who are able to commit at least 10hrs/week to this role.Background check. Since you will be working with confidential data, our freelancers are required to go through a quick background check to verify their identify and any criminal history. The background check process involves submitting a government issue ID, a criminal record background, and a selfie. 
Remote92
(IT / Development) Chinese (Proficient)  Japanese (Proficient)  translation  English (Proficient) 
Hiring Urgently: Bilingual Data Evaluator (Remote)Japanese to English -OR- Chinese to English HighlightsFull-time with flexibility100% Remote Work OpportunityMinimum 10 Hrs. /week requiredPay Range from US$5.75 -to- $19.75/ Hr.No Technical Degree, Skill-sets or Experience RequiredHiring a Data Evaluator proficient in Japanese -or- Simplified Chinese to help the world's leading tech startups build safer and more reliable artificial intelligence models. As a Data Evaluator, you will have the opportunity to work on a variety of projects involving the transcription of document fields and categorization of various text, images, and other types of data.1. How does it work?Getting started is simple and requires no prior experience or skillsets. Simply take our short language assessment, complete a quick background check, learn about the projects through our on-demand/virtual training, and you're all set. We'll keep track of your quality and throughput so you can level up and task on more projects!2. How does pay work?Get paid in $USD for every task you complete. The pay is based on the number of discrete tasks you do, and their quality. The more tasks you complete at high quality, the higher your earning potential. You will be paid out every week via PayPal or AirTm (you can choose the method). At times, there will be additional bonuses offered based on your performance!3. What are some examples of the type of work I'll be doing?Categorize products. Evaluate a product image to decide which category it belongs to.Transcribe audio. Listen to a short audio clip and write down what you hear.Moderate content. Decide if a photo or text is acceptable or similar to others.4. What are the expectations for this role?Suggested weekly commitment. We're ideally looking for freelancers who are able to commit at least 10hrs/week to this role.Background check. Since you will be working with confidential data, our freelancers are required to go through a quick background check to verify their identify and any criminal history. The background check process involves submitting a government issue ID, a criminal record background, and a selfie. 
remote
remote
[Remote] Mergers and Acquisitions Manager
Oakwood & Drehem Capital IT / Development Problem Solving  m&a 
Remote (Asia Time Zone Permitted) Negotiable
Job Description (Remote)You will be based in Malaysia with a WFH/Remote arrangement. We are looking for a sharp, driven and motivated individual to join our team headquartered in Singapore. As a Merger & Acquisitions Manager, your primary responsibilities will include evaluating potential deals and opportunities, overseeing M&A project management processes, and coordinating research and analysis efforts within the company to access strategic impacts and risks.Job Responsibilities (Non-exhaustive)To lead, drive and oversee M&A activities within the company:Conduct and oversee research and sourcing of M&A opportunities for our clients.Conduct market survey, feasibility studies and valuation of businesses and projects. This includes developing financial models, conducting market and valuation analysis of the prospective deals.Evaluate potential M&A deals and opportunities, prepare materials related to strategy, M&A and strategic investments, and other work as required and relevant.Coordinate and assist with the execution of M&A deals, from deal generation to deal execution and post-deal integration including sourcing, qualification, financial modelling, due diligence and closing and integration activities.Participate in and prepare pitch materials for client and internal meetings.Communicate directly with internal and external stakeholders throughout the M&A project process.Job RequirementsYou possess a CFA qualification (preferably)You have at least 5 years of experience in the M&A field as an individual contributorYou pay strong attention to detail and deliver work that is of a high standardYou possess strong analytical and problem-solving skills and are comfortable dealing with numerical dataYou have extensive knowledge of the M&A project management processesBachelor’s degree in relevant courses (accounting, economics, finance, or mathematics)Excellent global market knowledge, good business understanding, problem-solving & analytical skills, and business intuitionExcellent sales skills as well as strong interpersonal, relationship building, and communication skills
Oakwood & Drehem Capital
(IT / Development) Problem Solving  m&a 
Job Description (Remote)You will be based in Malaysia with a WFH/Remote arrangement. We are looking for a sharp, driven and motivated individual to join our team headquartered in Singapore. As a Merger & Acquisitions Manager, your primary responsibilities will include evaluating potential deals and opportunities, overseeing M&A project management processes, and coordinating research and analysis efforts within the company to access strategic impacts and risks.Job Responsibilities (Non-exhaustive)To lead, drive and oversee M&A activities within the company:Conduct and oversee research and sourcing of M&A opportunities for our clients.Conduct market survey, feasibility studies and valuation of businesses and projects. This includes developing financial models, conducting market and valuation analysis of the prospective deals.Evaluate potential M&A deals and opportunities, prepare materials related to strategy, M&A and strategic investments, and other work as required and relevant.Coordinate and assist with the execution of M&A deals, from deal generation to deal execution and post-deal integration including sourcing, qualification, financial modelling, due diligence and closing and integration activities.Participate in and prepare pitch materials for client and internal meetings.Communicate directly with internal and external stakeholders throughout the M&A project process.Job RequirementsYou possess a CFA qualification (preferably)You have at least 5 years of experience in the M&A field as an individual contributorYou pay strong attention to detail and deliver work that is of a high standardYou possess strong analytical and problem-solving skills and are comfortable dealing with numerical dataYou have extensive knowledge of the M&A project management processesBachelor’s degree in relevant courses (accounting, economics, finance, or mathematics)Excellent global market knowledge, good business understanding, problem-solving & analytical skills, and business intuitionExcellent sales skills as well as strong interpersonal, relationship building, and communication skills
remote
remote
Bilingual - 100% Remote (Japanese Or Simplified Chinese/ English)
Remote92 (Computer software) Chinese (Proficient)  Japanese (Proficient) 
Remote (Asia Time Zone Permitted) Negotiable
Hiring Urgently: Bilingual Data Evaluator (Remote)Japanese to English -OR- Simplified Chinese to English  HighlightsFull-time with flexibility100% Remote Work OpportunityMinimum 10 Hrs. /week requiredPay Range from US$5.75 -to- $19.75/ Hr.No Technical Degree, Skill-sets or Experience Required Hiring a Data Evaluator proficient in Japanese or Simplified Chinese to help the world's leading tech startups build safer and more reliable artificial intelligence models. As a Data Evaluator, you will have the opportunity to work on a variety of projects involving the transcription of document fields and categorization of various text, images, and other types of data. 1. How does it work?Getting started is simple and requires no prior experience or skill sets. Simply take our short language assessment, complete a quick background check, learn about the projects through our on-demand/virtual training, and you're all set. We'll keep track of your quality and throughput so you can level up and task on more projects! 2. How does pay work?Get paid in $USD for every task you complete. The pay is based on the number of discrete tasks you do, and their quality. The more tasks you complete at high quality, the higher your earning potential. You will be paid out every week via PayPal or AirTm (you can choose the method). At times, there will be additional bonuses offered based on your performance! 3. What are some examples of the type of work I'll be doing?Categorize products. Evaluate a product image to decide which category it belongs to.Transcribe audio. Listen to a short audio clip and write down what you hear.Moderate content. Decide if a photo or text is acceptable or similar to others. 5. What are the expectations for this role?Suggested weekly commitment. We're ideally looking for freelancers who are able to commit at least 10hrs/week to this role.Background check. Since you will be working with confidential data, our freelancers are required to go through a quick background check to verify their identify and any criminal history. The background check process involves submitting a government issue ID, a criminal record background, and a selfie. 
Remote92
(Computer software) Chinese (Proficient)  Japanese (Proficient) 
Hiring Urgently: Bilingual Data Evaluator (Remote)Japanese to English -OR- Simplified Chinese to English  HighlightsFull-time with flexibility100% Remote Work OpportunityMinimum 10 Hrs. /week requiredPay Range from US$5.75 -to- $19.75/ Hr.No Technical Degree, Skill-sets or Experience Required Hiring a Data Evaluator proficient in Japanese or Simplified Chinese to help the world's leading tech startups build safer and more reliable artificial intelligence models. As a Data Evaluator, you will have the opportunity to work on a variety of projects involving the transcription of document fields and categorization of various text, images, and other types of data. 1. How does it work?Getting started is simple and requires no prior experience or skill sets. Simply take our short language assessment, complete a quick background check, learn about the projects through our on-demand/virtual training, and you're all set. We'll keep track of your quality and throughput so you can level up and task on more projects! 2. How does pay work?Get paid in $USD for every task you complete. The pay is based on the number of discrete tasks you do, and their quality. The more tasks you complete at high quality, the higher your earning potential. You will be paid out every week via PayPal or AirTm (you can choose the method). At times, there will be additional bonuses offered based on your performance! 3. What are some examples of the type of work I'll be doing?Categorize products. Evaluate a product image to decide which category it belongs to.Transcribe audio. Listen to a short audio clip and write down what you hear.Moderate content. Decide if a photo or text is acceptable or similar to others. 5. What are the expectations for this role?Suggested weekly commitment. We're ideally looking for freelancers who are able to commit at least 10hrs/week to this role.Background check. Since you will be working with confidential data, our freelancers are required to go through a quick background check to verify their identify and any criminal history. The background check process involves submitting a government issue ID, a criminal record background, and a selfie. 
remote
remote
Business Development Intern
Hilmasta (Marketing and advertising)
Remote (Asia Time Zone Permitted) Negotiable
Hilmasta is searching for a dynamic and creative, highly positive energy Business Development Intern who is ready to face challenges and work smart towards achieving professional excellence. The candidate must have superb analytical skills and take initiative. The main objective of this role is to support the project management team by providing short and long-term visibility on the project schedules and progress.The Hilmasta Internship will be a 3-month (extendable) duration with full-time possibility and remote (Working from Home). A program designed for dynamic and ambitious students eager to gain real-life working experience under industry experts. You will be given real responsibilities and become the pilot that navigates the project from its departure until it reaches its destination. Responsibilities:Manage client’s project and develop the project schedules in progressively detailed levels based on the applicable stageCoordinate with internal teams on delivering business development, marketing strategy and executionAssist various strategic marketing projects by processing data to analyze marketing activitiesCoordinate with sales teams to develop proposals that benefit all partiesDevelop and maintain relationships with clients and partnersRequirements:Graduated with or currently pursuing a Bachelor's degreeProficient in English both verbal & writtenHas a strong interest in SMEs, startups, and online businessesHas leadership experience and is active in student organizations/ campus activityPossess good communication skills & positive working attitudeBenefits:Discover what it’s like to work in one of the fastest-growing creative agencyPaid internship with performance bonusPractical experience with varied business activitiesWorking on projects that will be impactfulMentoring and training opportunities with experienced and accomplished business professionalsDirectly send your CV and Portfolio to our email [email protected]: Your Name - Position Applied
Hilmasta
(Marketing and advertising)
Hilmasta is searching for a dynamic and creative, highly positive energy Business Development Intern who is ready to face challenges and work smart towards achieving professional excellence. The candidate must have superb analytical skills and take initiative. The main objective of this role is to support the project management team by providing short and long-term visibility on the project schedules and progress.The Hilmasta Internship will be a 3-month (extendable) duration with full-time possibility and remote (Working from Home). A program designed for dynamic and ambitious students eager to gain real-life working experience under industry experts. You will be given real responsibilities and become the pilot that navigates the project from its departure until it reaches its destination. Responsibilities:Manage client’s project and develop the project schedules in progressively detailed levels based on the applicable stageCoordinate with internal teams on delivering business development, marketing strategy and executionAssist various strategic marketing projects by processing data to analyze marketing activitiesCoordinate with sales teams to develop proposals that benefit all partiesDevelop and maintain relationships with clients and partnersRequirements:Graduated with or currently pursuing a Bachelor's degreeProficient in English both verbal & writtenHas a strong interest in SMEs, startups, and online businessesHas leadership experience and is active in student organizations/ campus activityPossess good communication skills & positive working attitudeBenefits:Discover what it’s like to work in one of the fastest-growing creative agencyPaid internship with performance bonusPractical experience with varied business activitiesWorking on projects that will be impactfulMentoring and training opportunities with experienced and accomplished business professionalsDirectly send your CV and Portfolio to our email [email protected]: Your Name - Position Applied
remote
remote
Technical Support Representative - (Remote)
LTVplus IT / Development Customer Service  Time Management  Microsoft Windows Server  Windows OS  Problem Solving 
Remote (Asia Time Zone Permitted) Negotiable
We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.We are actively looking to hire a qualified candidate to help grow and improve customer success. The Technical Support position is designed to help new and existing clients with onboarding, answering general and technical questions related to the Re: amaze platform, and to also conduct troubleshooting calls.ResponsibilitiesProvides phone supportPromotes company values and objectivesTime management skillsStrong attention to detailCommunication skillsPerform all other duties and tasks as assignedProvide prompt technical support to customers base on a variety of issues by responding to telephone calls, emails requests. Log all requests in RSI’s ticketing system and escalate, as necessaryMaintain all system hardware and software and install and perform regular maintenance on all software and associate ancillary equipment and manage all hardware and software throughout the company.Design, develop, and test interfaces and upgrades to existing systems.Monitor the system, set up automated alerts, and perform notifications to proactively address problems.Train end-users in access, security, use, and customization of programs and software.Troubleshoot, upgrade, monitor, and diagnose application and system problems to enable ongoing business.Respond to problems in workflow or unmet business needs with strategies and potential solutions.Assist with account lockouts & password resetsProvide workstation assistance with email, printing, anti-virus, application issues, line of business, etc.Create and maintain up-to-date documentation of Familiarity with Citrixapplications and systemsProvide basic remote application training when necessaryComplete monthly reviewsAssist with network and server implementation, tasks, or maintenanceConfigure and install Windows Desktops and serversDisposal and removal of retired computersPreferred Skills and ExperienceReliable self-starter who takes initiativeExcellent time management skillsAbility to prioritize multiple requests while exceeding customer expectationsExcellent problem-solving/troubleshooting abilitiesRespect for confidential client and organization information and intellectual propertyWorks productively in a team environmentExcels in a fast-paced environment while meeting deadlines and executing responsibilities with minimal errorsThorough knowledge of email technologies including OutlookFamiliarity with Office 365 and AzurePreferred Knowledge of Microsoft Best PracticesProficient in Windows 10, 8.1, and 7, MS Server OS, Hyper V, VM Ware, AD, DHCP, DNSCisco/ Meraki ExperienceCitrix experience a plus
LTVplus
(IT / Development) Customer Service  Time Management  Microsoft Windows Server  Windows OS  Problem Solving 
We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.We are actively looking to hire a qualified candidate to help grow and improve customer success. The Technical Support position is designed to help new and existing clients with onboarding, answering general and technical questions related to the Re: amaze platform, and to also conduct troubleshooting calls.ResponsibilitiesProvides phone supportPromotes company values and objectivesTime management skillsStrong attention to detailCommunication skillsPerform all other duties and tasks as assignedProvide prompt technical support to customers base on a variety of issues by responding to telephone calls, emails requests. Log all requests in RSI’s ticketing system and escalate, as necessaryMaintain all system hardware and software and install and perform regular maintenance on all software and associate ancillary equipment and manage all hardware and software throughout the company.Design, develop, and test interfaces and upgrades to existing systems.Monitor the system, set up automated alerts, and perform notifications to proactively address problems.Train end-users in access, security, use, and customization of programs and software.Troubleshoot, upgrade, monitor, and diagnose application and system problems to enable ongoing business.Respond to problems in workflow or unmet business needs with strategies and potential solutions.Assist with account lockouts & password resetsProvide workstation assistance with email, printing, anti-virus, application issues, line of business, etc.Create and maintain up-to-date documentation of Familiarity with Citrixapplications and systemsProvide basic remote application training when necessaryComplete monthly reviewsAssist with network and server implementation, tasks, or maintenanceConfigure and install Windows Desktops and serversDisposal and removal of retired computersPreferred Skills and ExperienceReliable self-starter who takes initiativeExcellent time management skillsAbility to prioritize multiple requests while exceeding customer expectationsExcellent problem-solving/troubleshooting abilitiesRespect for confidential client and organization information and intellectual propertyWorks productively in a team environmentExcels in a fast-paced environment while meeting deadlines and executing responsibilities with minimal errorsThorough knowledge of email technologies including OutlookFamiliarity with Office 365 and AzurePreferred Knowledge of Microsoft Best PracticesProficient in Windows 10, 8.1, and 7, MS Server OS, Hyper V, VM Ware, AD, DHCP, DNSCisco/ Meraki ExperienceCitrix experience a plus
remote
remote
Customer Service Representative: Member Care Advisor (Remote)
Better Health IT / Development Customer Service 
Remote (Asia Time Zone Permitted) Negotiable
Customer Service Representative: Our Member Care Advisors (Remote) Better Health is creating a new medical provider type, disrupting the $80B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution. We help our members discover and purchase the best medical equipment and supplies to address their underlying chronic conditions.Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states, 11 Medicaid licenses, and preferred national provider contracts with Oscar Health and Humana. This has allowed our member base to rapidly grow month to month with virtually no churn. We are backed by Caffeinated Capital, General Catalyst, 8VC, and Bill Ackman, as well as several prominent healthcare leaders including the CEO and President of eHealth.It is time for us to continue our growth by hiring more Member Care Advisors! If you -Are excited about making a positive, lasting impact on people's livesWant to take an active part in bringing about the consumer healthcare revolutionLove eCommerce and shaping a company's success in the early daysLet's talk!So, what will you do as our Member Care Advisor?Develop a deep knowledge of our product and our customers, including types of medical conditions, the insurance market, and billing.Be the first line of contact for customer questions and issues, work with the appropriate internal members (e.g. product, billing, operations), to solve problemsFull lifecycle customer relationship management: everything from answering questions from potential customers up through purchase, and all customer contact thereafter.Provide strong written documentation for a variety of user communications including direct user questions, internal research, FAQ/knowledge content, and othersCreate internal processes that ensure delightful interactions at all stages of the customer life-cycle.Be the voice of the customer internally, advocating for their needs and ensuring that product development is reflective of this.Sounds exciting? We're looking for YOU, if you:Have proven experience in customer success roles for a durable medical equipment (DME) company.Have a passion for consumer healthcare and helping people live their best lives.Are dedicated to exceeding expectations of all customers, internal and external, and always acting with the customer in mind.Are a self-starter, Always-Be-Selling, able to think creatively, problem-solve, and prioritize tasks in a fast-moving environment.Are excited to work in a startup environment and create impact from day 1.Are comfortable working a 1099 contracted position.Bonus points if you are fluent in Spanish!Now, why choose Better Health?For starters, our benefits include:Full Remote FlexibilityJoining a leadership team driven to improving the lives of those living with chronic conditionsBut most importantly, here at Better Health, our mission is to bring information, access, and support to people managing chronic conditions at home. Our diverse team is united by our shared values:Open dialogue with radical transparencyCreativity to run with ideasCollaboration across teamsIf you're fired up at the thought of revitalizing a tired $60 billion industry and passionate about user-focused solutions, join us!Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.
Better Health
(IT / Development) Customer Service 
Customer Service Representative: Our Member Care Advisors (Remote) Better Health is creating a new medical provider type, disrupting the $80B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution. We help our members discover and purchase the best medical equipment and supplies to address their underlying chronic conditions.Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states, 11 Medicaid licenses, and preferred national provider contracts with Oscar Health and Humana. This has allowed our member base to rapidly grow month to month with virtually no churn. We are backed by Caffeinated Capital, General Catalyst, 8VC, and Bill Ackman, as well as several prominent healthcare leaders including the CEO and President of eHealth.It is time for us to continue our growth by hiring more Member Care Advisors! If you -Are excited about making a positive, lasting impact on people's livesWant to take an active part in bringing about the consumer healthcare revolutionLove eCommerce and shaping a company's success in the early daysLet's talk!So, what will you do as our Member Care Advisor?Develop a deep knowledge of our product and our customers, including types of medical conditions, the insurance market, and billing.Be the first line of contact for customer questions and issues, work with the appropriate internal members (e.g. product, billing, operations), to solve problemsFull lifecycle customer relationship management: everything from answering questions from potential customers up through purchase, and all customer contact thereafter.Provide strong written documentation for a variety of user communications including direct user questions, internal research, FAQ/knowledge content, and othersCreate internal processes that ensure delightful interactions at all stages of the customer life-cycle.Be the voice of the customer internally, advocating for their needs and ensuring that product development is reflective of this.Sounds exciting? We're looking for YOU, if you:Have proven experience in customer success roles for a durable medical equipment (DME) company.Have a passion for consumer healthcare and helping people live their best lives.Are dedicated to exceeding expectations of all customers, internal and external, and always acting with the customer in mind.Are a self-starter, Always-Be-Selling, able to think creatively, problem-solve, and prioritize tasks in a fast-moving environment.Are excited to work in a startup environment and create impact from day 1.Are comfortable working a 1099 contracted position.Bonus points if you are fluent in Spanish!Now, why choose Better Health?For starters, our benefits include:Full Remote FlexibilityJoining a leadership team driven to improving the lives of those living with chronic conditionsBut most importantly, here at Better Health, our mission is to bring information, access, and support to people managing chronic conditions at home. Our diverse team is united by our shared values:Open dialogue with radical transparencyCreativity to run with ideasCollaboration across teamsIf you're fired up at the thought of revitalizing a tired $60 billion industry and passionate about user-focused solutions, join us!Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.
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