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Great opportunity for a dynamic Full Stack Software Developer to join a fast-paced and rapidly growing startup creating the future of wellness in Australia and abroad.One of Australia’s fastest growing and most exciting startups 🚀Mission-led company with tens of thousands of customers 🙌Be part of a world-class team building a global wellness brand 🌏Full-time / Remote / Starting ASAPAbout usImagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s what we’re building at Blys.We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best practitioners to tens of thousands of customers, by seamlessly connecting them to qualified & independent professionals in wellness, fitness and beauty.This also means empowering practitioners to create flexible, safe and reliable income opportunities for themselves who earn millions of dollars every year through our platform.With over 15,000 5-star ratings and a community of 100,000 customers, Blys is the #1 on-demand booking platform for wellness services in Australia and New Zealand.We've achieved amazing things and had incredible growth to date, but we’re only starting. We are now searching for an outstanding Full Stack Software Developer to help us take Blys to the next level as we continue to build out the platform and expand.With alumni from Freelancer, eBay, Canva, Booking.com and The Iconic, you’ll be surrounded by a driven and experienced team of product and engineering talent, and help execute an ambitious product roadmap and company goals.We’re a young, rapidly growing company with a great culture and opportunity to grow.About the roleWork within an autonomous, fast-paced and agile team to design and deliver new features end-to-end (database, backend, frontend, unit testing, deployment)Design and build a cutting-edge tech stack to help us scale our platform and operations to handle 1,000,000 usersMonitor application performance and continuously improve our software with rapid iterationsAbout youYou have 2+ years hands-on experience in building scalable modern software productsYou are passionate about the startup life - you love building things from ground up and you’re comfortable in a high-paced high-growth environment (we ship multiple times a day)You have hands-on experience with our stack: Node, React JS + Native, MySQL, as well as cloud infrastructure (AWS preferably)You can articulate technical problems in simple terms and communicate clearlyYou value simplicity in both your code and user interfacesYou’re passionate about high-quality programming and building scalable software products that people love usingYou're product-minded - you have a good sense of user experience and an ability to breakdown complex features into small tasksYou’re self-starter and resourceful - you figure things out independently and get stuff doneWhy you should join BlysFast-growing and exciting start-up with excellent growth opportunitiesMission-led company - we want to change the world!World-class team - be part of a young and dynamic team of A+ playersRewarding work - interesting & challenging problems to solveFun & open culture - we love having fun, learning new things and helping each other excelPositive company outlook - well-funded, profitable and growing fastSignificant influence on company direction and performance - working closely with an experienced founding teamCompetitive remuneration packageFully flexible location (remote only, must be within +/-5 hours of Sydney)Balanced and flexible work hoursFun team events including annual company tripsA chance to make a real IMPACT on 100,000+ actual customers - your work will change lives!Hiring process & next stepsIf this gets you excited, we want to hear from you!Apply now with your resume and cover letter. (No recruiters at this stage please)Our hiring process is:Review of your applicationTask challenge (sent over email, ~2 hours)Interview (via Zoom, ~1 hour)OfferFormalise with a permanent full-time contract and welcome you to Blys!

Senior Flutter EngineerTerm: Long term contractLocation: South East Asia (Remote home-based)Car Next Door has been growing on average 100% a year since 2015. We are the fifth-largest peer-to-peer car-sharing platform in the world and are on a mission to fundamentally change the way people think about transport. Since starting we have grown our community to more than 4,000+ cars being shared with over 150,000+ members.Our fast growth and market position has been recently recognised by:2020 - Financial Times High-Growth Companies Asia-Pacific 5002019 - Australian Growth Company Awards, winner - Company to watch2019 - Deloitte Technology Fast 50About the role:We are looking for an experienced and self-motivated Senior Flutter Engineer to join our highly experienced and mission-driven development team as we scale up. You're a team player with a high degree of personal accountability, who loves shipping polished products optimised for the end-user experience. Your expertise and contributions will help drive our technical strategy and the direction of the platform as we grow to reach the greater Australian market and beyond. This is a full-time contract role with an immediate start, working remotely.As a home-based worker, we require you to have a strong internet connection, with appropriate technology (computer and headset). Car Next Door has operated a remote team for many years with fairly established processes, practices, and tools to make you and the team successful.As a part of the team, you’ll be:Working as a member of our tactical, cross-functional team, tasked with building a cross-platform flutter app. Examples of features include camera and mapping integrations, integrating & optimising third-party plugins, and ensuring speedy app performance & device compatibility.Contributing to the direction of our technical environment and development practices through the creation of business cases, and building test campaignsWhat you’ll need to be successful:Advanced Flutter (2+ years) & Dart (3+ years) experienceExperience building, deploying, testing, and supporting mobile apps from the ground upThe ability to develop and maintain CI/CD tools and processes for mobile appsExperience ensuring device coverage, unit testing, and operabilityFamiliarity with UI principles and patternsAn agile mindset, and the ability to adapt to changing priorities and requirementsPride in your work and a desire to contribute to a team of dedicated and talented peopleAlignment with our mission and a passion to get involved

As a great writer with a technical background, you are a rare breed. Like dogs who don’t shed, or cats who aren’t filled with contempt for their owners. So you deserve to be around people who are just as multi-talented as you, right?We get it. We’ve been there, too.Maybe you’re a talented developer, but cranking out line after line of code just wasn’t the carpal tunnel-inducing thrill ride it used to be. Maybe you're a support agent who can't bear sending customers the support articles from your company’s knowledge base because your own written solutions are ten times simpler. So you turned to the pen; you traded programming for prose; you subbed computations for compositions... but are your technical skills still shiny, rust-free, and situated toward the top of your toolbox?Technical writers, welcome home.At Trilogy’s Knowledge Base, we support over 100 enterprise software products operating on a range of technology stacks, and we’re adding to that count every week. Our key to maintaining successful customer relationships while scaling at breakneck speed is simple—we treat knowledge as our most important asset. We make sure our repository of technical wisdom grows as rapidly as we do. It’s an exciting time for writers.What You Will Be DoingWriting the troubleshooting articles that are the core of our global customer support organization. Each day, you will get to flex your technical skills and ability to communicate through writing.Making continuous improvements to Knowledge Base (KB) articles to make them unique and complete. The product details in KB articles will simplify and exponentially improve the work of your customer support colleagues.Writing training curricula and certification tests for customer support agents.What You Won’t Be DoingWriting technical specs, user manuals, or marketing materials. Our KB articles are not general overviews. We are specific and intentional in our customer support solutions.Creating product material simply for the sake of having it. Each article you write will link to tangible business value. You will not spend your time writing useless articles.Interfacing directly with customers. Instead, you will contribute to a comprehensive library that will guide our customer support operations.Senior Technical Writer Key ResponsibilitiesCreating and curating KB articles that solve our customers’ most important problems and result in 95% first contact resolution.Basic RequirementsTechnical depth gained through experience in technical positions such as software development, DevOps, database administration or advanced (L3) support.Ability to read and write basic code for debugging purposes and to understand a wide range of software products.Ability to write clearly and concisely in English.Nice-to-have RequirementsIT-related degreeCustomer support experienceAbout TrilogyHundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just reset your password by visiting https://www.crossover.com/auth/reset-password if you already applied using LinkedIn EasyApply. Crossover Job Code: LJ-4132-PH-NCRNatio-SeniorTechnica2

Join our team either remotely or in our office in Singapore. This role can be based in any location within the APAC region.About UsMessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.With over 15,000 customers — from small and mid-sized businesses to some of the world’s biggest brands — it’s likely that you’ve benefited from our technology at some point. Our products range from turn-key applications like Inbox, Flow Builder and Campaign Builder, to leading solutions and APIs for enterprises; all are available through our Online Self-Serve (OSS) dashboard.Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to #jointhenest.How We WorkWe work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.The role: Solutions EngineerAs a Solutions Engineer, you will work hand-in-hand with the Solutions and Business Development teams to introduce MessageBird to our customers. You will be the trusted solutions advisor for our customers by creating solutions which fit perfectly into their tech stack.Exceptional customer experience in the CPaaS industry is what we pride ourselves on. This is reflected in our solutions offerings and Post-sales support. As a MessageBird Solutions Engineer, you will own a part of that exceptional customer experience.Reporting to the Head of Sales Engineering, you will work in close partnership with Product Management, Sales and our Technology teams.What You’ll DoCollaborate with Solutions Leaders, Business Development and Product teams to deliver Enterprise CPaaS pilots. Create bespoke platform demos using MessageBirds API suite, HTML, NodeJS, PHP, Python, Go. Clearly articulate customer needs and prescribe industry-leading CPaaS solutions. Travel to all appropriate Sales, Product meetings, Trade shows and Conferences. Organise and lead product-related webinars and training sessions. Support key customers during Onboarding and Post sale stages.What You’ll Bring4 + years demonstrated success in a client-facing consultative technical role Proven track record of software development projects using (HTML, NodeJS, PHP, Python, Go) and excellent documentation. Strong understanding of the sales process, strategies, and solution selling Highly communicative and team-oriented. BA/BS degree in Computer Science or equivalent practical experience Bonus points in you are fluent in Bahasa (Indonesia market focus) Knowledge of the CPaaS industry is desirable to have Familiar with CLI tools, specifically: awk, sed, grep, find, tail, head, curl. Bit of experience in developing applications using platform-as-a-service SDKs and APIsPsst… some added perksThe ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule. WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly manner. Top-notch work equipment (including Bose headphones!). MessageBird swag to keep you well-dressed. The occasional (virtual) company-wide and team events. A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.Read MessageBird's Recruitment Privacy Statement

Role and ResponsibilitiesTo drive key strategic initiatives in the Contact Centre Industry to ensure that the association focuses on its mission and vision of developing the awareness and professionalism of the Contact Centre industry through Networking, Education and Research.To assume the responsibility for professional and consistent delivery of services to members and sponsors so that the value of the association is recognized and valued.To support and managing the key projects of the Executive Committee Members of CCAS. Ad-hoc event planning and execution will be required.  Membership & Sponsorship ServicesActively promote CCAS to recruit new members (both corporate and individuals) through the leads provided by members or any other source eg. Enquiries during calls or events/meetings Promote and source for corporate sponsorship for CCAS events, awards & website by actively approaching and following-up with potential vendors.Manage, update and secure the members’ database.Collect membership fees that are due on a timely basis. Reports to the Secretary any delinquency resulting from unpaid membership fees or exception updates like reasons for termination of membership. Proactively maintain a good relationship with all members Events (Breakfast/Webinar Meetings, Sponsored Events, Networking, Site Visits, Symposium, Awards)Work on Events and Executive Committees initiatives to deliver resultsPlan, create and design electronic mailers using tools provided such as CanvaRunning and managing events effectively with vendors/suppliers/speakers/presenters to ensure a pleasant experience for our members.Advertise of upcoming CCAS events to maximize exposure and participationManage events registration and payments.Gather feedback from participants and collate the data for analysis for improvements and feedback to the speaker/ presenterTo maintain an effective tracking record of various projects, sponsorships, membership and other ad-hoc events Marketing and CommunicationsMaintain and improve the CCAS website to meet member needs and to drive viewership to the websiteUpdating the association social media accounts and website to maintain relevance General AdministrationManagement of the Secretariat teamPlan, execute and minute down the monthly Executive Committee and offsite meetingsMaintain the CCAS accounts with accuracy – Receivables, Payable, Invoices, Statement of account, Bank account and others Maintain clear and precise records for all monetary transactions Develop and maintain Secretariat SOPs thru’ periodic process improvement reviews to enhance customer service excellence for members, increase efficiency and productivity resulting in better performance and/or profitability for CCAS Requirements·      Only Singaporeans·      Preferably with more than 3  year of working experience as a Manager in a Contact Centre Industry or events related Preferred Skills·      You are able to multi-task all the time·      You should have an attention to details·      You are not afraid to use your creativity ·      You have good knowledge of internet and marketing·      You have experience in managing events of either large or ·      You are comfortable at communicating with folks from a multitude of industries and seniority·      You are familiar with website editor like Wordpress.·      You are proficient with using Social Media (Facebook, Twitter, LinkedIn & YouTube)·      You should be proficient in using Microsoft Excel, PowerPoint, Word, Outlook 

Join our team of Clouderans as an Intern and experience the fun of working for a fast-paced, exciting technology company. We grow quickly and offer amazing career development and learning opportunities. If you are ambitious, curious, collaborative, open-minded, and love to get things done, you might just be the right fit!At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. To that end, we deliver an Enterprise Data Cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open-source community, Cloudera accelerates digital transformation for the world’s largest enterprises. We are 3,000 employees strong and operate in 28 countries.The RoleAs a​ Lead Development Intern (LDI) your mission will be to profile and nurture qualified leads generated from various events, campaigns, and marketing activities. You will partner closely with our Inside Sales and Marketing teams to improve lead quality and sales conversion rates.Joining the Cloudera team as an LDI you will build ​consultative selling skills to evangelize Cloudera across a territory/s, vertical, or set of accounts. You will be igniting conversations with customer and prospect stakeholders to increase awareness of Cloudera offerings, uncover or influence the discovery of new sales opportunities, and increase Cloudera mindshare in the market.ResponsibilitiesLeverage key campaigns and assets to qualify leads and move them through the AIDA model (Attention, Interest, Desire, and Action).Tele-call leads to nurture them through various buying stages by providing relevant information to increase their understanding of Cloudera’s offering, the value proposition, and use cases.Work as part of the Inbound/Lead Nurturing team to build a stronger Cloudera LeadDatabase by profiling/researching existing leads to create a detailed view of the customer’s need for cloud technology and the sales opportunity.Work closely with multiple stakeholders (Sales team, Partner team, Marketing team, etc) to achieve shared goals while ensuring exceptional internal & external customer satisfaction.Keep up to date with the local Go-To-Market and business priorities and maintain industry and product knowledge necessary to drive customer success and valueMaintain records accurately in internal systems and deliver a weekly report on results and activities progressBe a trusted member of the regional Cloudera team.You Are (or Have)Proven success in business development and/or marketing telecalling and demonstrated ability to juggle multiple projects in a high-growth environment where priorities shift fast.A college degree from a reputable university and/or equivalent. Bachelor's degree, a technical background in engineering, computer science or MIS is a plus but not compulsory. Business Management, Marketing Management Degree.A great team player with a great attitude, independent, creative, proactive, and competitivePreferred Qualifications:Excellent communication and interpersonal skillsExperience connecting with prospects over the phone in a fast-paced environment (50 outbound calls/day minimum)Experience researching accounts and mapping organizational structureKnowledge of sales methodologies such as MEDDIC or the Challenger saleComputer skills (Office 365 / G-Suite / Salesforce.com)Time Management and prioritization skillsApplications:If this position has piqued your interest and you have what we need- we invite you to apply! An adventure in data awaits.(Please note: We are looking for someone who can start by early May)

Our client in the Industry Automation market is looking for someone who in interested to evaluate technologies and propose efficient machine vision solutions. You need a Diploma or Degree in Engineering and have to be proficient with C, C++, C#, Visual Basic.net, python, Matlab.Interested applicants please send your CV to [email protected] Adeline Chung (R1656645)EA license No.: 12C5221

Workato is the operating system for today's fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world's top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.We are looking for an exceptional Events and Community Associate to join our growing team. Taking charge of the calendar of events for the region, you'll have the unique opportunity to play a key role in our APJ Marketing and Growth team. Execute and market events that build brand awareness, grow market influence, and acquire brand ambassadors along the way.Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the "Top 47 Enterprise Startups to Bet Your Career On in 2020" and the "Hottest 13 Productivity Software Startups to watch in 2020!" by Business Insider.ResponsibilitiesWork closely with the Events and Community team and wider Marketing team to execute events and community programs according to plan. Provide operational support for online events, such as assisting with writing program overviews, creating registration pages, preparing event presentations, and supporting event wrap up. Develop creative and effective messaging for event invitation, landing pages and marketing collaterals that drive registrants and attendees. Flawless and prompt execution of pre and post event actions. Monitor and moderate community activity on a daily basis. Create a regular content posting schedule to stimulate community activity. Assist with recruitment efforts by prospecting, qualifying, and sending out recruitment emails. Execute event-related automations for event operations. Track performance according to predefined metrics. RequirementsQualifications & Experience1-2+ years of experience in B2B events creation and community management (end-to-end management from brainstorming to execution) Developing and leading activations to drive reach and awareness Familiar with marketing automation and CRM systems, preferably Marketo and Salesforce SkillsExcellent copywriting and presentation skills Proven success in delivering measurable results Able to work independently with exceptional attention to detail and follow-through Thoughtful about the plans for content and experiences you create, while also able to hustle, execute, and iterate on those plans Data-driven, with a razor sharp attention to detail Excellent interpersonal skills, high energy, and enthusiasm, team oriented, strong cross-group collaborator Have a strong desire to work in a fast-paced and collaborative environment Have a growth mindset Experience working in fast-paced environments Ability to thrive in ambiguous environments; excited about figuring out solutions to complex problems and executing on them Why Workato?Supportive, collaborative, international team environment that supports remote employees (currently all of us!) Long-term prospects for a professional career in a high growth company Flexible Work culture Be part of a community-oriented organization with a history of giving back Best in class technology tools to empower you to do your best work Support for professional development and continuous learning Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue Company-sponsored team-bonding activities and team celebrations Employee and Customer referral bonuses All full-time permanent employees in Singapore will also have the following benefits:Workato Stock Options at one of Silicon Valley's fastest growing startups Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.Headquartered in the U.S., we have been named one of North America's fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!The Enterprise Account Executive, will be tasked to develop, own and handle closing new business in Japan. Responsibilities include ensuring that prospective customers have the best possible experience and finding the right mix of Acquia offerings for their needs. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to resolve their needs and delivering premier service.The ideal candidate will have deep experience with solution selling of sophisticated enterprise software with preferable background around web development, Cloud/SaaS, Web Analytics, Marketing Automation, Web Content Management or Social Software.Responsibilities:Develop and execute a go-to-market strategy for Acquia's offerings the APJ region. Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts Build and nurture a strong sales pipeline and forecast, through discovery calls and meetings Drive the sales process and handle the contract and approval process of new deals, including brokering on price and getting approvals including contract terms Meet or exceed set Quota targets and Key Performance Indicators (KPI's) for sales based activities Completes required reports by deadline, maintains accurate forecast Handle all information in Salesforce.com Contribute to the development of sales strategy through input of ideas and suggestions to senior management team Build awareness for Drupal and Acquia within large Enterprises and System Integrators Build and nurture relationships with new and existing Acquia partners Qualifications:History of exceeding quota Experience with SaaS technologies. Preferably around website development or Web Content Management A clear understanding of current social media capabilities and their impact on businesses of all sizes Demonstrated ability to handle both direct and indirect opportunities Significant experience in a new business Sales role ideally within a similar start up and high growth organization Attributes:Highly motivated, over achiever, great teammate A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe A passion for excellence including an innate desire to build a metric driven business Excellent thought leadership traits with the ability to successfully drive fundamental changes in web strategies Strong analytical and writing abilities Outstanding presentation skills Strong work ethic Ability to travel Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Develop new system and enhance existing system Prepares reference for users by writing operating instructions. Confirms program operation by conducting tests; modifying program sequence and/or codes. Ability to focus on multiple projects at once and to troubleshoot problems quickly

Workato is the operating system for today's fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world's top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.We are looking for exceptional Solutions Consultants (Presales) to join our growing team. This role will report into our VP of Solutions Consulting and will play an integral role in working as the key advisor and advocate for Workato's products and automation best practices to help prospective customers achieve their business outcomes. As a Solutions Consultant (Presales), you will actively drive and manage the solutioning and evaluation phases of the sales process and will be an integral member of the account teams. In order to be successful in this role, you must be able to articulate technology and communicate the value of Workato's products to business and technical prospective users and buyers. You will also help shape the product and direction of the company by communicating market needs to the Product Management team. 

We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, and who exudes a passion for understanding the needs of the customer and articulating the value of Workato's products and solutions in meeting those needs.Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the "Top 47 Enterprise Startups to Bet Your Career On in 2020" and the "Hottest 13 Productivity Software Startups to Watch in 2020!" by Business Insider.ResponsibilitiesBe our customer's most trusted advisors by realizing Workato's value propositions and platform capabilities to achieve their business outcomes. Own the technical diagnosis, prescription and validation phases of the sales cycle and provide a consultative approach in advising customers. Effectively team with AEs, Solution Architects and other functions to evangelize our platform, approach and architecture tailored to the customer's business and drive the technical sales stages to completion. Work in very close alignment with Customer Success to make the solution a reality for the customer. Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management Sell the value of Workato products using multiple formats/channels, including phone, presentation, and live/online product demonstrations Create and deliver custom product demonstrations to support the sales cycle Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using Workato products Successfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote Able to respond to functional and technical elements of RFIs/RFPs Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap Responsible for representing the product to customers and at field events such as conferences, seminars, etc. Support Marketing with developer marketing and evangelism activities, including writing blogs, participating in demo-driven webinars, and speaking at industry events RequirementsTechnical ExperienceBA/BS or equivalent education - Computer Science degree is a plus 3-7 years of pre-sales experience in a SaaS/iPass organization Hands on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure Knowledge of integration and knowledge of Ruby programming plus SkillsAbility to learn new concepts, technologies and solve problems Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done. Excellent presentation abilities and composure in front of all levels of technical and business audiences Ability to lead architectural discussions A passion for technology and translating that passion into business impact for customers Excellent verbal communication, written communication, and presentation skills in front of all audiences. Ability to travel as needed and to work flexible hours throughout the sales territory. Why Workato?Supportive, collaborative, international team environment that supports remote employees (currently all of us!) Long-term prospects for a professional career in a high growth company Flexible Work culture Be part of a community-oriented organization with a history of giving back Best in class technology tools to empower you to do your best work Support for professional development and continuous learning Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue Company-sponsored team-bonding activities and team celebrations Employee and Customer referral bonuses All full-time regular employees in the Philippines will also have the following benefits:Workato Stock Options at one of Silicon Valley's fastest growing startups HMO + 1 Dependent upon hire 20 Service Incentive Leaves (after the 6 months probationary period) Employee Recognition Awards Performance Bonuses

Company BackgroundSS8 is the leading worldwide provider of end-to-end communications analytics and cyber intelligence solutions. For 20 years in a world that has moved from well-defined to unknown threats, SS8 has been leading the way in communications innovation. From regulatory compliance to information security, we have been transformative in our approach to automating and simplifying complex compliance procedures and investigations. SS8’s strong portfolio meets the lawful intercept and intelligence needs of Law Enforcement Agencies for data discovery, monitoring center and analysis requirements which are rapidly evolving for criminal investigation and national security.With over 250 deployments in more than 25 countries that support communication networks with over 500 million subscribers, we have assisted law enforcement and intelligence agencies to effectively and efficiently monitor and analyze electronic cyber communications, helping to make the world a safer place to live and thrive.Summary of Duties:The Field Service Engineer provides a field based revenue generating resource for the installation, maintenance, refurbishment and service support for SS8’s portfolio of Cyber Forensics products.Duties/Responsibilities of Position:Responsible for field installation & support of the SS8 Cyber Forensics products in carrier networksAssist customers with upgrades of hardware and softwareHelp customers with equipment configurationAssistance in scripting automationProvide training on product operation, one-on-one or in small groupsProvide remote support to customer baseSIGTRAN (Signaling Transport)Lawful Intercept Products and ProtocolsEnterprise Data Collection and Management toolsWill be required to participate on customer technical assistance troubleshooting conference callsWill be required to participate in an on-call rotation with other team members in order to provide 24x7 support to our customer baseAbility to test, troubleshoot, isolate, and at times provide additional information to Engineering to resolve customer product issuesSelf-manage multiple product case loadDocument and provide knowledge transfer information across multiple groups within and out of SS8Position Specific Competencies/Skills Required:Strong knowledge of TCP/IP at packet level.CCNA is a plus.Strong knowledge in UNIX (Solaris) and Linux.Experience in Shell script, Python, Perl, Tcl/Tk/Expect Knowledge of RADIUS, DHCP, POP3, SMTP, and IMAP.Knowledge of networking essentials is required. (LAN/WAN, VPN, SSL, Firewalls, Switch/Router).Experience of VoIP, SIP, IMS, LTE and 5G is a plus.Must have strong network troubleshooting skills at packet level, familiar with packet capture toolsExcellent customer service, verbal and written communication skills required.Experience with carrier grade voice/data products in TDM is a plusExperience/Education Required/Desired:Essential:Technical understanding of network and IT securityExperience of Tier 1 Customer Service Provider networks and associated Live business critical systemsStrong knowledge of TCP/IP at packet level. Familiar with packet capture tools i.e. WiresharkStrong ability to analyze log files and then follow the troubleshooting path to resolve faults, network communication flowsStrong knowledge of UNIX/Linux System and Service AdministrationKnowledge of networking and device setup and configuration (LAN/WAN, VPN, SSL, Firewalls, Switch/Router, Virtual Machine, Openstack)Excellent customer serviceStrong English oral and written communication skillsMust be able to travelMust be able to lift 35 poundsDesirable:Broad knowledge of regulatory complianceExperience in Shell script, Python, Perl, Tcl/Tk/Expect Experience of VoIP, SIP and IP Multimedia Subsystem (IMS)Experience with mobile and fixed line carrier grade voice/data productsExperience with multiple encryption protocols (TLS/SSL, IPSEC)BA/BS in technology related field desired5+ years experience in high tech, preferably in telecom

Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia and the Philippines. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across in SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We've been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We're proud to be featured on among the fastest growing companies by Y-Combinator.MissionBuild notifications that enhance payments experiences for clients and their end-usersThe Notifications service is responsible for making a wide range of channels available for connecting with our clients and their end-users. These channels include emails, instant messaging, sms, push notifications and more. We offer branded, country specific and language localised communications that are delivered with minimal latency and highest reliability for transactional communications. In addition, we support plumbing that makes Xendit work internally, orchestrating alerts to slack and other services so that humans know when something needs to be done. As a senior member of the team, you will be responsible for ensuring high performance, defining the technical roadmap, conducting hands-on delivery of new features, and supporting your team through mentoring and coaching.ResponsibilitiesMaintain and improve mission critical notification services that support the Xendit group, optimising for processing speed, fault tolerance and uptime Develop clear technical requirements and lead development of software to those standards Advance engineering standards, tooling and processes to build team efficiency Proactively define and maintain a long term technical roadmap and deliver on time Mentor and up-skill colleagues on a day-to-day basis Do whatever it takes to make Xendit succeed You may be a good fit if youHave 4+ years of experience designing, developing and deploying large scale software applications Have a Bachelor's and/or Master's degree in CS or equivalent experience Are experienced in NodeJS or Go Worked on RESTful APIs, micro services and high availability services Transition fluidly from big picture business requirements and company standards to writing detailed technical specifications and user stories Are comfortable in an ambiguous or fast-paced startup environment Pick solutions that are fit for purpose, whether for critical transactional workflows or experimentation in marketing and CLM notifications Communicate well with other developers throughout the organization Enjoy talking with stakeholders to understand why a problem matters to them Thrive on autonomy and have proven you can push towards a goal by yourself Bonus points if you have:Experience with customer data platforms and/or customer messaging systems (Segment, Twilio, etc) Worked on event-based message triggering and sequencing Worked on language localization and template customization What We Care AboutSolve for the customer first: You build what customers want. You think about what is right for customers, not what is easiest for you Demonstrate mastery of honey badgery: You make ambitious goals. Then execute…no matter what stands in the way. When knocked down, you get up Take on challenges willingly and can be trusted to execute: You can be trusted to get things done right the first time quickly. You hit your deadlines You're like us: You smile a lot, think work is fun and don't take yourself too seriously. You measure yourself against the best and believe feedback is the breakfast of champions. You follow the golden rule. You're remarkable: People naturally talk about how awesome you are. If we can't find someone who raves about you then it's unlikely we will too.

Design your lifestyle as a top freelance QA engineer, with the freedom to work however, wherever, on your terms.Freelance work is defining the careers of today's engineers in exciting new ways. If you're passionate about working flexibly with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift.Toptal is an elite talent network for the world's top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you'll choose your own schedule and work from anywhere. Jobs come to you, so you won't bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time.As a freelance developer, you could join an ever-expanding community of experts in over 120 countries, working remotely on the projects that meet your career ambitions.That's why the world's top 3% of developers choose Toptal. Quality Assurance Engineers in our elite network share: English language proficiency At least 3 years of professional experience as a QA engineer in software development Full-time availability is a strong advantage A keen attention to detailIf you're ready for a career shift to impactful freelance work, take the next step by clicking apply and filling out the short form.____For expert insights on remote work and updates on new job postings, follow us on LinkedIn: https://topt.al/nbcaxqYou can find us on the other social platforms at @Toptal.#RemoteJobsQA

Workato is the operating system for today's fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world's top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.We are looking for an exceptional Events and Community Manager to join our growing team. Taking charge of the calendar of events for the region, you'll have the unique opportunity to play a key role in our APJ Marketing and Growth team. In this role, you will plan, market, and execute events that help to build brand awareness, grow market influence, and acquire brand ambassadors along the way. At the same time, you will also manage and drive the growth of our user and non-user communities through creative engagement strategies.Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the "Top 47 Enterprise Startups to Bet Your Career On in 2020" and the "Hottest 13 Productivity Software Startups to watch in 2020!" by Business Insider.ResponsibilitiesDrive events and community initiatives for Workato in the APJ region. Manage and grow a team of Event & Community Associates to accelerate GTM campaign efforts for Workato, and fuel our growth and new customer acquisition. Build effective online and offline engagements to drive Workato's regional presence. Work closely with cross-functional teams (Product Marketing, Design, Sales, Customer Success) within the business to plan and coordinate events, ensuring event messaging, demos, deliverables are executed according to strategy. Build relationships with event vendors and manage projects end-to-end to ensure all pre and post event tasks are promptly completed. Develop creative and effective messaging for event invitation, landing pages and marketing collaterals to drive registrations and attendees. Develop growth and engagement strategies (online & offline) for our user and non-user communities. Create and regularly test recruitment messaging to speed up community growth. Create content calendars for the communities to drive engagement. Monitor and moderate community activity on a daily basis. Manage and execute event-related automations relevant for event operations Define key metrics for success for events and communities, evaluate performance and convert into actionable improvements. RequirementsQualifications & Experience4-6+ years of experience in B2B events creation and community management (end-to-end management from brainstorming to execution), preferably within the SaaS or Enterprise software markets Developing and leading activations to drive reach and awareness Experience with account based marketing programs and the SaaS sales cycle Understanding of marketing functions in a B2B environment (i.e., field marketing, digital marketing, etc.) Familiar with marketing automation and CRM systems, preferably Marketo and Salesforce SkillsExcellent copywriting and presentation skills Proven ability to drive strategic decisions, process changes, and business initiatives. Thoughtful about the plans for content and experiences you create, while also able to hustle, execute, and iterate on those plans Data-driven, with a razor sharp attention to detail Excellent interpersonal skills, high energy, and enthusiasm, team oriented, strong cross-group collaborator Have a strong desire to work in a fast-paced and collaborative environment Have a growth mindset Experience working in fast-paced environments Ability to thrive in ambiguous environments; excited about figuring out solutions to complex problems and executing on them Why Workato?Supportive, collaborative, international team environment that supports remote employees (currently all of us!) Long-term prospects for a professional career in a high growth company Flexible Work culture Be part of a community-oriented organization with a history of giving back Best in class technology tools to empower you to do your best work Support for professional development and continuous learning Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue Company-sponsored team-bonding activities and team celebrations Employee and Customer referral bonuses All full-time permanent employees in Singapore will also have the following benefits:Workato Stock Options at one of Silicon Valley's fastest growing startups Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)

Workato is the operating system for today's fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world's top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.We are looking for an exceptional Senior Account Executive (Asia) to join our growing team. In this role, you will be responsible for responding to inbound inquiries and increasing our outreach via outbound activity. You will strategically approach target companies and sell automation solutions that will help them achieve their business objectives. Although you strive to meet and exceed quota, you act in the best interests of the client. You are confident, tenacious and highly organized.Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the "Top 47 Enterprise Startups to Bet Your Career On in 2020" and the "Hottest 13 Productivity Software Startups to Watch in 2020!" by Business Insider.ResponsibilitiesOwn and develop accounts to expand business with enterprise companies in the Asia (Excluding Japan) market Develop and execute outbound strategies to create opportunities Manage the full sales pipeline by assessing sales potential and create prospecting lists via various methods to attract enterprise customers. Develop relationships with existing/potential customers to meet their needs and proactively help customers to assess Workato Working with teams from multiple functions (e.g: Marketing, Customer Success, Product, etc.) to formulate plans to grow new and existing businesses. Ability to expedite the resolution of customer problems and complaints to maximize satisfaction Build a compelling partner strategy for your key accounts, engage with the channel team and lead the joint sales approach RequirementsQualifications and Experience5+ years of Enterprise Software Sales experience in a technology space. Needs to be based in Singapore Has prior experience in closing deals in software or technology sales in Asia (Excluding Japan) Keen interest in technology and industry trends SkillsDemonstrates understanding of the Workato iPaaS & Automation Ability to prioritize tasks and manage time in high-pressure situations, and work in an ambiguous and fast-paced environment Excellent written and verbal communication skills Possess strong critical thinking and analytical skills with an entrepreneurial mindset Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact Capability to build great relationships with highly technical customers Why Workato?Supportive, collaborative, international team environment that supports remote employees (currently all of us!) Long-term prospects for a professional career in a high growth company Flexible Work culture Be part of a community-oriented organization with a history of giving back Best in class technology tools to empower you to do your best work Support for professional development and continuous learning Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue Company-sponsored team-bonding activities and team celebrations Employee and Customer referral bonuses All full-time permanent employees in Singapore will also have the following benefits: Workato Stock Options at one of Silicon Valley's fastest growing startups Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)

Cialfo is a global company that connects communities. Around the world, students, counselors, parents and college representatives use Cialfo to hope, dream and collaborate. It's one-stop solutions bring together people, software, and data to simplify career counseling and college admission workflows. Our exciting and fast growing solution, Explore by Cialfo is helping us meet the goals and challenges of our college partners and further provide our high school community with access to opportunities and vital information. We're on a mission to make higher education accessible for 100 million students.We are looking for our next Cialfolk team member to join us in growing our team, our mission, and our culture. Our culture is the north star that guides how we work together and with our partners. Your future colleagues are some of the most talented people in the industry whose ideas have resulted in many features and initiatives being adopted and executed on. They are everyday problem solvers who run fast and drive Cialfo to the forefront in the Ed-Tech landscape."Direct Apply" is a new service offering by Cialfo, allowing students and schools to apply directly to universities. The success of launching and rolling out such a service offering would require a combination of efforts across all departments within Cialfo, namely the Customer Success, Growth (Sales and Marketing), and Product teams.ResponsibilitiesYou'll be actively developing new business opportunities. Communicating with prospective clients (colleges and universities) to understandtheir needs and explain product value. "Solutions based selling" of Explore products to potential clients. You understand the challenges and pain points of our clients and enjoy ideating on new features to make Cialfo their super product. Building relationships with your exceptional people skills, the Cialfo way. Collaborating with internal departments within Explore and Cialfo as a whole to facilitate client need fulfilment. Market research is your weapon of choice to analyse market / industry trends, user orpartner behaviour. Documentation via Salesforce and Notion (yes, we love tools that make usproductive and keeps us up to date on our deals). Thinking from the perspective of our users or potential clients and giving them thebest experience they've ever had that you've got them signing contracts without much hassle. Requirements7 years+ of meaningful experience in sales with universities and colleges, with strong connections within the education industry Proven track record of selling software into large accounts and achieving personal and team goals Bachelor's degree or higher High attention to detail and willingness to learn Excellent writing and presentation skills Experience using a CRM (Salesforce) and G-Suite (Google Drive, Calendars, Docs, Spreadsheet and Slides) Excels in maintaining good relationships with partners and clients BenefitsWe're a well treated bunch, with awesome benefits. If there's something important to you that's not on this list, talk to us!Paid Annual and Medical leaves Company sponsored laptops (Macbook/Windows) Flexible working environment Medical Health Insurance Employee Bonding Activities Outstanding Performance Appreciation Company Sponsored Trainings and Certifications

Who We AreProcess Street is the easy, no-code way to help companies build, automate, and track recurring workflows. We are a lean, flexible, 100% distributed team, backed by amazing investors like Accel, Salesforce, and Atlassian.All 40-plus of us work wherever we'd like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn't for everyone, but if it fits your management style, it's a life-changing benefit.Being 100% distributed doesn't stop us from getting to know each other— we have daily conversations in chat, weekly "coffee" pairings with coworkers, and once a year we all come together for an all-team retreat.What Makes Us DifferentFully remote team - no offices Unlimited PTO policy Annual company offsite Generous health insurance for US Employees and their families Our valuesAs a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:Act like an owner (Agency!) Default to action (Processes are great; bureaucracy isn't!) Focus on the process (See? Great.) Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.) Pay attention to details (Our customers count on us!) Over-communicate everything. Twice (See what we did there?) The OpportunityWe're looking for a Junior Customer Support Specialist to join our Services team. You will address inbound customer inquiries via phone, email, and live chat. At Process Street, our Customer Support Specialists are the primary line of communication between the organization and our customers. You will get the chance to work with companies ranging from early-stage start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of.Aside from addressing customer inquiries, Customer Support Specialists perform a critical function in passing customer feedback and challenges to the Engineering, Product, and Executive teams.This person will cover GMT+7 and/or GMT+8 timezones.What You'll DoRespond to email, live chat, and phone inquiries from existing customers and prospects Advise customers on the best way to use the software to meet their needs Track customer interactions in Salesforce Assist prospects during their trial period to ensure they understand the product functionality Serve as a conduit for customers to communicate product and feature requests to Product Managers Assist our Customer Success Managers in dealing with large customers Contribute to the Support Knowledgebase Conduct product demos for prospects Conduct Onboarding and Account Reviews for existing customers About You1-2 years of experience working directly with customers Fluent English communication skills – both verbal and written Attention to detail Customer-centric outlook Comfort working with web and mobile applications Experience with Intercom and Salesforce is a plus Diverse Teams Build Better ProductsLegally, we need you to know this:Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.But we want to add this:We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

Be A Crucial Member of an Innovative Growth TeamFresh Prints is an NYC-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools. We have 400+ students who will do $15 million in sales over the next 12 months.You’ll be focused on the next $50 million. What new unique value propositions can we create through tech? How do we develop additional revenue channels? Increase operational efficiency? How do we usher in the next stage at Fresh Prints?Those are the questions the members of our cross-functional Growth Teamwork on every day. They do so not as QA associates, developers, or marketers, but as entrepreneurs, determined to drive the business forward.You’d be one of three QA members on the Growth Team. As such, you’ll touch every component of QA. You’ll work with our PMs, developers, and designers to understand our business requirements, develop testing plans, and ensure that we deploy high-performance and scalable tech.As Fresh Prints grows, you will too. For the right person, this role offers an uncapped opportunity. With time, you will be given the space and guidance to have a tremendous impact on the future of the company.ResponsibilitiesReview requirements and specs to provide meaningful feedbackIdentify the implications of the tech we build on business functionsCreate comprehensive test plans, cases, and dataManually test to find edge casesIdentify, document, and prioritize bugsPerform thorough regression testingDevelop and apply testing processesActively support developers through debuggingTrack and optimize quality assurance metricsMaintain the quality of the content on our siteRequirements1+ years of hands-on experience with both white box and black box testingStrong understanding of SQLExperience with SCRUM processesAble to connect the dots between tech and business valueStrong attention to detailPerfect English fluency is a mustYou AreProactive. You believe it’s always on you to make sure anything you do is a successIn love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zoneGoal-oriented. You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to goOpen to change. You’re inspired by the endless ways in which everything we do can always be improvedCalm under pressure. You have a sense of urgency but channel it into productively working through any issuesCompensation & BenefitsCompetitive annual salary (adjusted for experience and location)Health insurance The opportunity to learn a lot rapidly Working in a great culture. We’re a talented, engaged, and ambitious team dedicated to building a business together. We work very hard but we’re also very good to each other. The entire Fresh Prints team is kind, open, informal, and caring. We earnestly support each other in our personal and professional goalsDetailsThe job is based out of our office in Hyderabad. The office is currently closed for COVID so the role will be remote until we reopen. Once the office reopens, we do expect the entire team to work there in personIf you are applying from the Philippines, you would work remotelyThis is a salaried role, not an hourly role. However, to make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 3:30 PM to 11:30 PM IST

Requisition ID: req14083Job Title: Regional Emergency Director - AsiaSector: Emergency ResponseEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: YesLocation: BangladeshJob Overview Job Description As Regional Emergency Director (RED), you will provide strategic and operational leadership to building emergency response capacity and implementing high quality responses in the Asia Region. In close collaboration with technical and operational counterparts, you will advise and guide decision making for Country, Regional and Emergency and Humanitarian Action Unit (EHAU) leadership around where, when, and how IRC will build capacity and respond to emergencies and you will coordinate and lead support to emergency responders at country level. You will be responsible for ensuring that IRC’s work on emergency capacity strengthening, preparedness and response meet both IRC’s and international standards.The RED is a senior position within regional and EHAU management teams. In this role, you are responsible for assuring quality of IRC’s emergency response and preparedness activities within their region. A central component of this role is to facilitate collaboration and coordination between country, regional and EHAU technical and operational counterparts, assuring cohesive and connected support to country programs.ResponsibilitiesResponse Management (approximately 30% of time): The RED will lead the regional and HQ support for emergency response management led by countries within your region. With support from regional and EHAU leadership, and in collaboration with country teams, you will coordinate resources, guide strategy, and serve as the primary support for emergency responders. This includes: Ensure the timely planning and implementation of contextualized emergency responses, which are aligned with IRC standards, policies, and global best practice. Promote and support high-quality emergency needs assessments to inform response decisions and strategies. Promote decisions and strategy development that are informed by analysis of humanitarian context. Advise go, no-go response decisions, provide guidance and sign-off on response strategies. Advise and support on securing funding opportunities, donor compliance, and donor engagement to execute response strategies. Coordinate technical, operational, financial, and human resources to support response activities. Lead on response evaluation, information sharing and knowledge management around emergency responses to promote learning within and across regions. Deploy as needed to lead emergency responses e.g. for start-up, for large or particularly complex responses, or as a gap fill in ongoing responses. Support deployed EHAU Emergency Country Directors and Team Leads, e.g. through sharing of contextual knowledge, coordination, information sharing with regional colleagues, facilitation of donor conversations, strategic guidance etc.& security inputs and support to emergency responses. Support Emergency Response team-led (ERT) responses as needed. Collaboratively work with country programs and EHAU to ensure smooth management and operational transition to country programs after response.Emergency Preparedness and Capacity Strengthening (approximately 40% of time): The RED will be the lead for coordination and implementation of emergency preparedness and capacity strengthening initiatives. This includes: Support development of an overarching IRC global emergency capacity building and preparedness framework. Using IRC’s global framework, lead the development of a region-specific plan for emergency capacity building. Assure the quality implementation of the regional plan by providing direct support and coordinating with technical and operational counterparts within country, regional and EHAU teams. Lead in measuring and tracking progress against preparedness and capacity goals, information sharing and knowledge management to promote learning within and across regions. Coordinate the provision of mentorship from various functional areas to CPs, including direct deployment to build emergency capacity/readiness as required. Support country programs to achieve partnership objectives by providing capacity strengthening to partners in areas related to emergency preparedness and response.Strategic Leadership (approximately 30% of time): In support of regional and organizational priorities the RED will: Serve as the primary focal point in the region to coordinate across relevant technical units, country teams and partners to drive our efforts to strengthen capacity, competencies and to grow the impact of DRR, DP and Resilience programming across the region. Assure effective community of practice and learning across the IRC country teams in the region to information, share learning, build on strengths, and support continuous improvement. Ensure that the IRC remains responsive to emerging humanitarian issues and maintains its position as a leading humanitarian agency. Oversee the process to identify and monitor the regional humanitarian environment against key indicators and provide regular updates on the regional situation to EHAU, regional and country program leadership. Represent the IRC in relevant humanitarian meetings, fora and workshops at regional level, ensuring collaboration with other humanitarian agencies, the UN, etc. and coordinate information sharing on current and emerging humanitarian methodologies, approaches, techniques and policies. Act as focal point for emergency-related crisis analysis.Key Working Relationships and Accountability Position Reports to: The RED will report to the Deputy Regional Director and the Director of Delivery EHAU, through a management in partnership relationship.Position supervises: Emergency Focal Person in Country Program (Management in Partnership) where relevant.Works closely with: Country Program Senior Management Teams, Regional Senior Management Teams and the Emergencies and Humanitarian Action Unit Response Management Team.QualificationsWe are looking for:A leader with specific geographic experience in delivering complex humanitarian emergency preparedness and response programs within the Asia Region.A professional with substantial experience in senior (regional) management roles and dynamic levels of responsibility.Extensive lived experience and deep understanding of the Asia Regional context.Proven operational analysis and management skills, including project management.A thorough and critical problem solver, who can think analytically, plan strategically and implement long term goals while remaining adaptive and flexible to changing circumstances.A strong communicator who is committed to open and transparent communication.high integrity and ethical standards with excellent interpersonal skills, collegial behavior, high energy, positive and creative leader.A consistent record serving as a role model, empowering others to translate vision into results; effective at delegating the appropriate responsibility, accountability, and decision-making authority.A receptive and collaborative team leader who adaptively manages and supports development of direct and indirect reports.High dedication to cultivate and maintain positive, safe and protective working environment of gender equality, diversity, equity, and inclusion.Demonstrated ability to successfully work in fast-paced, often insecure, and stressful environments.Professional fluency in written and spoken English required.Ability to travel up to 60% of the year.The IRC strives to build diverse and inclusive teams at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a unit and deliver the best possible services to our clients.The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.We are committed to closing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), maternity leave, transportation support, and gender-sensitive security protocols.