Configuration Operations Manager
Remote (Asia Time Zone Permitted)
The Elevator Pitch : Why will you enjoy this new opportunity? The Configuration Operations Manager will help drive VMware's transformation to SaaS by working closely with Product Marketers from various business units to define and onboard product configuration experiences onto the CPQ platform.The opportunity is to create guided, self-serve quoting experiences for VMware's sales team in order to drive deal velocity and quote accuracy.Success in the Role : What are the performance outcomes over the first 6-12 months you will work toward completing? The Configuration Operations Manager will complete the onboarding of new configurable offers onto the CPQ platform.The Work : What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?The Configuration Operations Manager is responsible for the Config modeling’ process, ie defining the product configuration experience on CPQ (configure, price, quote) as part of the sales quoting experience that our 6,000 sales people use to generate sales quotes.We work with pricing and packaging managers from VMware’s business units to onboard new offers to our internal sales quoting tool on the Salesforce.com platform. CPQ enables subscription management including net new sales and amendment quotes, ie expansions, upgrades, and renewals in the subscription lifecycle.The role requires a business and operations skillset, specifically Pricing analyst and operations role process mapping, operationalizing of subscription offers Define and collect business requirements from pricing and packaging managers Empathy for the sales user and interest in improving the self-serve sales quoting tool User experience design for self-serve web interfaces, visual user wire-framing Run usability tests with sales users to find friction in the flow and optimize deal velocity Stakeholder management with Pricing and Packaging managers from business units, Partner teams, IT, sales managers Analytics, data modeling Defining success metrics and measuring results of those metrics Familiarity with the sales process in CRM, ie account, opportunity, quotes, discounting, and approval workflows What is the leadership like for this role?What is the structure and culture of the team like? The Config Ops team is very collaborative and interactive. Our team is instrumental to driving change at VMware.We have an agile mindset are always looking for ways to improve operational efficiency. Where is this role located? Flexible : The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager.You will be expected to live within a reasonable non-daily commute of the office. What are the benefits and perks of working at VMware?You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com. Employee Stock Purchase Plan Medical Coverage, Retirement, and Parental Leave Plans for All Family Types Generous Time Off Programs 40 hours of paid time to volunteer in your community Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities Financial contributions to your ongoing development (conference participation, trainings, course work, etc.Wellness reimbursement and online fitness and wellbeing classes Category : Engineering and Technology Subcategory : Technical Writing Experience : Manager and Professional Full Time / Part Time : Full Time Posted Date : 2022-01-13 VMware Company Overview : At VMware, we believe that software has the power to unlock new opportunities for people and our planet.We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe.At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http : / / careers.vmware.com. Equal Employment Opportunity Statement : VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages.Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.