Customer Service Exective (250,000 to 300,000)
Chance Myanmar (Education management)
Yankin
Chance Myanmar
(Education management)
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Quick Apply
RESPONSIBILITIES :
  • Maintaining a positive, empathetic and professional attitude toward students at all times.
  • Responding promptly to class inquiries.
  • Communicating with students and manage/reply comments and feedback on each class
  • Knowing our classes inside and out so that you can answer questions.
  • Take class enquiry call during the weekdays.
  • Keeping records of students interactions, transactions, comments and complaints.
  • Work hand in hand with class manage to ensure the active participation of the students
  • Report to Operation Manager
  • Ensure students satisfaction and provide professional customer support.
REQUIREMENTS :
  • Must posses critical thinking skills and be patient
  • Good command of English is required
  • Must be able to type in Burmese
  • Strong Communication Skills
  • Must have previous experienced related to position.
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Customer Service Representative (Call Center) (Negotiable)
Fortune International Limited (Construction)
Hlaing
Fortune International Limited
(Construction)
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Job Description

- Take overall charge of the inquiries, complaints and requests from customer
- Troubleshoot and resolve issues and concerns
- Provide accurate, valid and complete information
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Build sustainable relationships and trust with customer through open and interactive communication
- Understand and follow the procedures of respective department
- Clarify and understand your team, departmental and organizational goal with your team's supervisor and HOD
- Closely working with your team's member and HOD
- Creating and supporting technical knowledge between sales team, development team and marketing team
- Providing accurate reporting and feedback to HOD on all leads and inquiries, and recommend improvements that will positively impact sales and efficiency

Male

Job Requirements

- Any Bachelor Degree
- Minimum 1 year and above experience in relevant field
- Good communication skill, Good knowledge and In-depth knowledge of Customer Service Principles
- Good knowledge of Computer skill (Networking)
- Good command of spoken & written English
- Must work on shifting schedule
- Good time management skills, organized and flexibility, high motivation, problem solving
- Able to work under pressure

What We Can Offer
Benefits

- Overtime payment

Highlights

- Fun working environment

Career Opportunities

- Learn new skills on the job

About Our Company

Fortune had its humble beginnings in the year 1991 with the vision to become an integral part of Myanmar's development. Starting with the installation and servicing of elevators as its core business, Fortune has matured into a diversified organization focused on the proper infrastructure development in Myanmar. As Myanmar is undergoing unparalleled socio-economic changes, Fortune has established itself as one of the country's leading companies.

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Customer Service Executive (Negotiable)
Synapse Original (Marketing and advertising)
Yankin
Synapse Original
(Marketing and advertising)
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Job Description
  • You will join Myanpwel, the leading ticketing website in Myanmar
  • Your main responsibility will be to monitoring our phone hotline by answering to customer’s needs
  • Indeed, you will be in charge of fulfils their order’s request and to make sure tickets’s edition is going well
  • Moreover, you will be in charge to manage our social media communities
  • on a daily basis, proactively working to increase engagement and evolve
  • strategy based on insights around content performance
  • You will
  • facilitates conversation among community members, serving as the voice
  • of the brand to the community and the voice to the community to the
  • brand
Job Requirements
  • Good social skills
  • 
Good oral and written skills in Myanmar language

  • Basic knowledge of social media platform best practices

  • Basic knowledge social media ad campaigns and targeting capabilities

  • Experience with consumer-facing lifestyle brands
  • Familiarity with Facebook





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Customer Service Executive (Negotiable)
KOSPA (Logistics and supply chain)
Yangon
KOSPA
(Logistics and supply chain)
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Job Description
  • To manage a contract for a major customer, from receiving orders, planning trucks, planning loading times to receiving and tracking all documentation.
  • Compiling daily, weekly and monthly service reports both for customer and Kospa.
  • Reporting and resolving all issues or customer complaints.
  • Managing a team of about 30 staffs to deliver beer kegs to many customers in Yangon 6 days per week.
  • Male/Female
Job Requirements
  • Degree and relevant Diploma.
  • Some English.
  • Basic route planning skills.
  • Transport operational experience, safety loading unloading documentation.
  • MS Office use experience medium skill.


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Document & Compliance Officer (Negotiable)
Smart Group Of Companies (Oil & energy)
Kyauktada
Smart Group Of Companies
(Oil & energy)
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Job Category
Business Service

No of Employees
101-200

Smart Group Of Companies .


• Keeping and controlling necessary document for supplier and clients’ contract and to maintain and manage all the documents record keeping systemically and accurately (both soft and hard copies).
• Record keeping and controlling all record document forms of all departments (both soft and hard copies) and all internal confidential doc... uments properly,systematically and accurately and regular amendment or create and record document form if necessary.• Active participate the internal audit team and compliance team especially have to conduct inspection every loading of Food Supply and Catering Services Inspection collaboration with Purchasing and Catering Teams. • Assisting to section leader in conducting internal training (in house employees and project-based employees) and external training (suppliers) based on Quality Control Management and Compliance matters.• Accept request the sales call meeting appointment from new supplier companies and regularly visit to clients and suppliers with section leader and report meeting minutes if required.• To collect vendor registration, make a update approval vendor contact list and to share about new supplier, and making due diligence process before recruiting vendor.  Show more >

• Fluent in English - Speaking & Writing.
• Completed any bachelor degrees.
• Minimum 2 years experiences in related field.
• Sociable & Willingly to learn.
• Can be able to travel.


• Male/female
• Salary is negotiable.


38 Street (Plaza)/YCDC Building, 4th Floor,Seikkanthar Street (Upper),
State/District: Yangon (Rangoon)


Job Category: Admin, Secretarial & PA jobs
Company Industry: Business Service
Employment Type: Other
Full time: YES
Job posted: 12/8/2019


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Customer Service Executive (350,000 to 400,000)
Foreign Firm (VAC) (Staffing and recruiting)
Kyauktada
Foreign Firm (VAC)
(Staffing and recruiting)
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Job Requirements
  •  Bachelors degree in accounts or finance
  •  2 years of banking industry experience in services industry as customer service officer or sales.
  • Computer Word , Excel (Myanmar and English typing)
  • Fluent in English Speaking & Writing
  • Good in personal skills and communication.
  • Working Hours & Holiday : 8:00 am to 2:00 pm (or) 2:00 pm to 8:00 pm , One Week One Day 
Job Description 
  • To attend customers for all business transactions at the counter.
  • To answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion. Prepare End of day report & cash reconciliation .
  • To provide currency exchange & remittance delivery information. Prepares daily & weekly sales reports.
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Customer Service Agent (Six Months Contract) (Negotiable)
METRO Wholesale Myanmar Ltd (Wholesale)
Yangon
METRO Wholesale Myanmar Ltd
(Wholesale)
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Job Requirements
  • Bachelor Degree
  • Minimum 1-years relevant experience
  • Good English communication skills
  • Documentation Skills
  • Listening, Phone Skills
  • Resolving Conflict
  • Analyzing Information
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FO Supervisor (Negotiable)
ACE Hotel & Tourism Group (Hospitality)
Nay Pyi Taw
ACE Hotel & Tourism Group
(Hospitality)
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FO Supervisor

Job Requirements:

•    Any graduate.

•    Related diploma or certificate holder will be considered as advantage.

•    Above 20 years.

•    At least 2 years experience in related field.

•    Able to work flexible schedule and working hour.

•    Good command of English language.

•    Good in MS Office.

•   Good personal looking.

•    Great interpersonal skill and motivation to work together with a team.

•    Good communication skills and problem solving skill.

•    Able to work hard and can work under pressure.

Job Description:

•    Provide excellent customer care at all times maintaining friendly and courteous demeanor.

•    Adhere to standard operating procedures to ensure continuity of service.

•    Answer, screen and forward incoming calls.

•    Responds in a professional and courteous manner to customers over the phone and walk-in.

•    Direct the visitors and allocate room to expected arrivals.

•    Ensure that all transactions and documents are handled diligently.

•    Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a satisfactory level of quality customer service.

•    Build strong relationship and liaise with other departments when required.

•    Performs other duties as assigned, requested or deemed necessary by management.


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Customer Care (Voice Of Customer)-Senior Staff (Negotiable)
MPT - Myanma Posts & Telecommunications (Telecommunications)
Pabedan
MPT - Myanma Posts & Telecommunications
(Telecommunications)
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Job Description
  • Collect, track and analyze voice of customers
  • Report to management and share VOCs internally
  • Set rules of handling complaints
  • Work with other departments in order to improve and find solutions
  • Male/Female
Job Requirements
  • Ability to perform data collection of VOC, data analysis, making report materials
  • Strong skill with big data is preferred (Excel & Access)


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Call Center Staff (Negotiable)
Finance Company (Industrial automation)
Yangon
Finance Company
(Industrial automation)
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Job Description

• Handling daily inquires process and monthly collection call
• To handle customer complain
• Responsible for customer service
• Assist in customers in all queries and resolved issues
• Responsible for customer service
• Maintain confidentiality of customer’s information
• Obtains client information by answering telephone call
• Assists customers with inquiries related to a company’s products and services
• Stay up to date with your company's activities
• Informs clients by explaining procedures; answering questions; providing information

Male/Female

Job Requirements

• 1 to 3 years’ experience in call center
• Preferable previous sector: Customer service/ Call Center/ Telephone Operator.
• Age: 20 to 25
• Able to work on weekend
• Good customer relations and service
• Able to work under pressure
• Proficient in MS Word, Outlook, Excel
• Strong interpersonal skill and communication skill, Listen skill

What We Can Offer
Benefits

- Good working environment

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Learn new skills and techniques

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Junior Service (MALE ONLY) (Negotiable)
Myanmar Thiha Group of Companies (Consumer electronics)
Mayangone
Myanmar Thiha Group of Companies
(Consumer electronics)
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Job Description

 Assist Seniors in delivering fire extinguishers to customers, installation, servicing and maintenance tasks
 Explain customers about the products and usage of products
 Answer the customers’ inquiries about the products and provide good customer services
 Check the accessories using in daily maintenance tasks and report to Seniors to refill stock
 Maintain & develop good relationship with both existing and potential customers
 Perform other duties as required

Male

Job Requirements

 Pass Matriculation Exam (or) Bachelor degree in preferable
 Experience in Sales/Customer Services is preferred
 Fresher are also welcomed to apply
 Must have good communication and negotiation skill
 Must have strong enthusiasm in doing customer services tasks
 Must be able to work overtime

What We Can Offer
Benefits

Working Day/ Hour
 Monday ~ Friday / 8:45 AM ~ 5:00 PM

Other benefits
 Lunch + Transportation allowance.

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

WHAT WE DO

Myanmar Thiha Group of Companies is doing fire extinguishers distribution, refill and maintenance services, fire production system and installation services, solar power electricity supply projects for both private and government sector, distribution own product and other manufacture's products throughout Myanmar.

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Local Firm (VAC)
(Staffing and recruiting)
preview
Job Overview

Job Location: Pazundaung Township

Type of Business/Product: Forwarding & Logistics Industry 

Gender: Male/Female (1)

Job Ref No.: 21P178

Salary: 300,000/- Kyats 

Job Requirement

    University Graduate.At least 2 years experience in Customer Service & Documentation.Age under 27 years Old.Can use Microsoft Office, Email & Internet well.

How to Apply: Please email to cv@vacjobsearch.com (or) vacjobsearch@gmail.com  with your Microsoft Word CV file and job title and job ref no. in subject line.

Hot Line: 01-395921

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Seller Support Associate (Negotiable)
Shop.com.mm (Logistics and supply chain)
Pabedan
Shop.com.mm
(Logistics and supply chain)
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Job Description

• Answer incoming/outgoing calls
• Resolve customer complaints
• Identify and escalate issues to supervisors
• Provide service information to customers
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Follow up customer calls where necessary
• Complete call logs and reports

Male/Female

Job Requirements

• Related Degree in Business
• Proficient in English and Burmese
• Experience in Call Center Management
• Business Excel Skills
• Microsoft Office (Word, Excel, Powerpoint, etc)
• Communication and Negotiation skills

What We Can Offer
Benefits

- An amazing opportunity to learn from colleagues across Asia, in more developed markets

Highlights

- An international company in a start-up setting
- A competitive salary, plus the chance to learn in biggest E-commerce

Career Opportunities

- Unmatched personal and professional growth
- Potential for overseas training
- Regional roles offered to outstanding over-performers

About Our Company

Shop is the leading online shopping in Myanmar, empowering thousands of sellers to connect with millions of customers. Shop provides immediate and easy access to 100,000+ products in more than 40+ categories.

To overcome the logistics challenge in Myanmar, Shop has built its own logistics company specifically designed for e-commerce operations - Shop Express (known as ShopEX) - to raise the standards for the industry. Shop is also helping existing and new logistics providers digitize.

In 2018, Shop (Daraz Myanmar) was acquired by Alibaba Group, and is proud to carry its part of the mission to 'make it easy to do business anywhere in the era of the digital economy'. As part of the Alibaba ecosystem, Shop is leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in its markets.

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Customer Service Associate (Negotiable)
Stamford City Business Institute Co., Ltd (Education management)
Pabedan
Stamford City Business Institute Co., Ltd
(Education management)
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Job Description

We has been operating the Institution for more than two decades. We are hiring Customer Service Assistant as we need to expand our business.
As a Customer Service Assistant, you are expected to,
- Interact with potential customers, students and parents on the phone and face to face
- Take responsibilities for basic administrative tasks
- Handle complaints of customers
- Meet needs of customer and exceed expectations

New graduates

Female

Job Requirements

Relevant Certificate of Customer Service Training (if available)
2 years of Experiences in Service Industry
Excellent interpersonal communication skills
Basic IT Skills (Microsoft Office)

What We Can Offer
Benefits

- Annual Bonus based on performance appraisal
- 2 weeks Christmas holidays in addition to public holidays

Highlights

General Manager mentor all staff to maintain consistent quality standard of SCBI.

Career Opportunities

SCBI encourages employees to learn job skills related to their present position within SCBI through cross training and development programs.

About Our Company

SCBI offers a wide range of English Courses for students of all ages - from children as young as six years old to working adults. Moreover, we conduct business seminars and workshops. We are launching SQA HND in Business Courses.

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Customer Service Officer (Negotiable)
Mascon international Business Services Co. Ltd. (Management consulting)
Bahan
Mascon international Business Services Co. Ltd.
(Management consulting)
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Job Description

• Manage large amounts of incoming calls/ transactions
• Generate sales leads/ transactions
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/ customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Provide quality interaction as defined by the client/ quality team.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

New graduates

Male/Female

Job Requirements

-Any Graduate
-Minimum 1 year experience in related field and fresher are also welcome
-Good communication skill and interpersonal skill
-Must have good ethic
-Able to work with organization and team
-Able to communicate with related department in internal
-Able to use computer , typing , excel

What We Can Offer
Benefits

-Meal Allowance
-Overtime payment

Highlights

-Fun working environment
-International standards

Career Opportunities

-Training provided
-Learn new skill on the job

About Our Company

About MIBS (Mascon International Business Services)

Catalysts of business transformation and operational excellence
Born from the legacy of our 35-year old parent company MASCON, which is one of the leading business support services company based out of India, MIBS (based out of Myanmar) has become the trusted partner for some of the largest public and private enterprises across the Southeast Asia. MIBS is focused on business transformation through optimized and orchestrated business support services and technology innovations that help improve customer confidence and business efficiency.

Business Support Services
- BPO (Business Process Outsourcing)
- Contact Center
- Digitization
- Marketing & Sales
- E-Governance

Technology Services
- Outsourced product development
- Mobility Solutions
- Technology Staff Augmentation
- Customized Application Development

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Customer Service Staff (250,000 to 250,000)
Local Firm (VAC) (Staffing and recruiting)
Yangon
Local Firm (VAC)
(Staffing and recruiting)
preview
Job Requirements
  • Bachelor’s Degree.
  • Age between 20 to 28 years old.
  • Experience in related field.
  • Proficient in MS Office.
  • Fair in English Language.
  • Good communication skills
  • Willing to work with day and night shift.

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Customer Service Executive (500,000 to 500,000)
Local Firm (VAC) (Staffing and recruiting)
Yangon
Local Firm (VAC)
(Staffing and recruiting)
preview
Job Requirements
  • Any graduate.
  • Minimum 2 years related experience in Logistics Company.
  • Must have Logistics/ Freight Forwarding background.
  • Business Level in English both written & spoken
  • Good MS Office skills
  • Saturday & Sunday Off.

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Blazon Group
(Retail)
preview
Job Description
  • Answer courteously and Respond to customer inquiries via phone and social medias
  • Generate customer interest in the services or products offered by the company
  • Manage and resolve customer complaints
  • Identify and escalate priority issues
  • Document all call information according to standard operating procedures
  • Manage all Orders via OMS System of Khit Zay according to the processes
  • Male/Female
Job Requirements
  • Any Bachelor Degree
  • Minimum 1 year experiences in Customer Services field
  • Excellent Myanmar and English communication skills (both written and verbal)
  • Good communication and computer skills, including MS Office.


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Customer Service Executive (Negotiable)
Osotspa Public Co.,Ltd (Food & beverages)
Dagon
Osotspa Public Co.,Ltd
(Food & beverages)
preview
Job Description
  • Support Sale and Manufacturing
  • team to deliver product to meet customer requirements (right time and
  • quantity)
  • Customer – point of contact for all customer related matters
  • Sale function – point of contact for sale related matters
  • Perform the daily "order processing process" : start from order capture until delivery to customers
  • Co-ordinate with sales and AR for credit released on-time
  • Ensure product fulfillment by following up stock in order to fulfil the order
  • Co-ordinate to solve delivery issues with relevant departments (Sales, Distribution, Customers)
  • Manage special requirement according to business e.g. transition, promotional item, Quota management, Batch allocation
  • Regularly 'Monitor orders to ensure that all transactions created are
  • corrected and completed with all mandatory requirements. Ensure
  • housekeeping of the "pending/undelivered orders” and on-time order
  • processing.
  • Support the Sales team providing information such as daily order tracking, stock outlook, order amendments
Job Requirements
  • Basic in English
  • Be able to communicate with customers and internal organization clear and precise
  • Coordinate with many people to get things done on time
  • Be able to prioritize importance and urgency well





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Client Serevice Executive (Negotiable)
TopBiz Advertising Co.,Ltd (Marketing and advertising)
Yangon
TopBiz Advertising Co.,Ltd
(Marketing and advertising)
preview

Client Serevice Executive

Job Description

1. Maintain high customer service and build long-term relationships with our clients.

2. Contact with customer and ensure customer needs are met effectively.

3. Build effective networks both internally and externally.

4. Complete any other appropriate duties and responsibilities as assigned

Job Requirements

- Male/Female

- University degree preferred

- Proficient in Microsoft Office applications (Word, Excel, Outlook)

- Excellent interpersonal & communication skills

- Ability to work both independently and as a member of a team

- Highly motivated

– solving problems and coming up with solutions

- Ability to adapt quickly



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