E-Commerce Customer Service Team Leader
City Mart Holding Co.Ltd IT, Hardware, & Software
Sanchaung
City Mart Holding Co.Ltd
(IT, Hardware, & Software)
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E-Commerce Customer Service Team Leader

Job Responsibilities

-    Carry out all customer care related activities
-    Handle a team of more than 4
-    Make and implement SOPs and Work flows
-    Monitor opening and closing customer query/ complaint tickets
-    Prepare reports for the senior management to see
-    Training and guiding the team to handle difficult situations
-    Response to customer web inquires regarding online merchandise or service orders.
-    Documents customer problems.
-    Ensures prompt and proper resolution of customer queries by providing additional information or engaging others in the organization to provide a solution according to defined procedures.
-    Support Wholesale channel in purchase order submission, on-going customer service, support, and through relaying prospect information to sales team.
-    Perform daily internet order management and fraud check duties
-    Work in a team-oriented atmosphere while independently managing own priority workflow and responsibilities

Job Requirements

-    Prior experience of E-Commerce or any other Tech driven business is highly desired
-    Good to have some experience of working on a Customer Care Ticketing Portal
-    Team Leader experience and fluent in English
-    Experience in customer care or support role
-    Self-starting, eager, and positive attitude
-    Professional communication skills and work ethic
-    Ability to multi-task in a fast-paced environment
-    Outstanding interpersonal and organizational skills
-    Proficient computer and software skills






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Customer Care Assistant
Pacific Andaman (SEA) Co.,Ltd. IT, Hardware, & Software
Mingaladon
Pacific Andaman (SEA) Co.,Ltd.
(IT, Hardware, & Software)
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Duties & Responsibilities

  • Customer Order မ်ား ေကာက္ခံရမည္။
  • Customer မ်ား၏ စံုစမ္းေမးျမန္းခ်က္မ်ားကို စိတ္ရွည္စ့ြာေျဖၾကားေပးရမည္။
  • Customer complaints မ်ားကိုအထက္လူၾကီးထံသို႔ တင္ျပရမည္။
  • Customer အခ်က္အလက္မ်ားကို စနစ္တက် Data entry ျပဳလုပ္ရမည္။


Skills & Experience

  • တကၠသိုလ္တခုခုမွ  ဘဲြ႔ရရွိၿပီးသူျဖစ္ရမည္။
  • အသင္းအဖဲြ႔နွင့္ ပူးေပါင္းလုပ္ေဆာင္တတ္ရမည္။
  • Computer  အ ေျခခံတတ္ေျမာက္ရမည္။


Working Hour
s

  • Monday to Friday - (8:00-5:00)
  • Saturday - (9:00-12:00)  
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Service and Spare part Manager (#PS)
MyJobs Search & Selection (Mandalay) IT, Hardware, & Software
MyJobs Search & Selection (Mandalay)
(IT, Hardware, & Software)
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Service and Spare part Manager Male (1) Post

  • Any Graduate (Engineering graduate preferred),
  • Age 30 - 35
  • English
  • Computer Literate
  • Experience in Motorcycle Service and Spare part,
  • Salary 1,000,000 MMKs


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Locum Front Office Executive
International SOS IT, Hardware, & Software
International SOS
(IT, Hardware, & Software)
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VACANCY ANNOUNCEMENT

Locum Front Office Executive
Part Time Opportunity at International SOS clinic

About us
International SOS is the world’s leading provider of global medical assistance and international healthcare. Our unique expertise enables organizations to manage the health risks facing their international travellers, expatriates and global workforce.
What we do
International SOS was founded on the principle of putting the patient first. We service the needs of each customer by combining the expertise of our people with our extensive global network of assistance centres, clinics and remote sites along with our considerable logistical capabilities worldwide.


Key Responsibilities  

•    Customer Service
•    Reception Service including Cash receiving

Required Skills and Knowledge

•    English language skill - Fluent
•    Knowledge and skill of customer services
•    Interpersonal, presentation and communication skills
•    Computer literacy (MS Office, internet, email, etc)
•    Customer focused with good customer-handling skills.
•    Ability to interact with various cultures and all levels in a multinational environment.
•    Ability to analyze / solve problems in a fast paced environment.
•    Multi tasking capabilities to accommodate a multi-unit organization.
•    Able to demonstrate friendly, tactful attitude and empathy to patients.
•    Will demonstrate good team work with other staff.

* Detail Job description will be available on request.

Address to submit the application
HR Department
International SOS, Inyalake Hotel,
37 Kaba AyePagoda Road,Yangon, Myanmar.
Tel: +95 1 657 922 , Ext : 658 , 625
email: Ariel.HninThetWei@internationalsos.com , PyaeSone.Ko@internationalsos.com

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Junior Goods Exchange (CRM) F (1)post
A-G-T Company Limited IT, Hardware, & Software
Yankin
A-G-T Company Limited
(IT, Hardware, & Software)
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Job Description

  • အလဲအဝင္အထြက္စာရင္းျပဳစုျခင္း။
  • ျပန္ေပးစာရင္းသြင္းျခင္း။
  • အပ်က္ျပင္ခ်ေပးေသာအလံုးေရနာမည္ႏွင့္တကြ စာရင္းသြင္းရျခင္း။
  • Sparepartမ်ားလိုပါက sparepart စာရင္းကိုင္သူထံမွေတာင္းျခင္း။
  • အပ်က္ျပင္ရန္ပစၥည္းမ်ားခ်ေပးျခင္း။
  • အပ်က္ျပင္ျပန္ေကာင္းမ်ားအားစမ္းျခင္း။
  • အပ်က္ျပင္ၿပီးပစၥည္းမ်ား ျပန္ေပးႏိုင္ရန္စီစဥ္ျခင္း။
  • CustomerComplain ရွင္းျခင္း။
  • Leaderထံ Daily အခက္အခဲမ်ားတင္ျပျခင္း။

Requirements

  • တကၠသိုလ္တစ္ခုခုမွဘြဲ႔ရရွိၿပီးသူျဖစ္ရမည္။
  • LCCILevel I,II ေအာင္ျမင္ၿပီးသူျဖစ္ရမည္။
  • စာရင္းပိုင္းအေတြ႔အႀကံဳအနည္းဆံုး(၁)ႏွစ္ရွိရမည္။
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Client Services Executive
Myanmar Ganad Advertising Co., Ltd. IT, Hardware, & Software
Yankin
Myanmar Ganad Advertising Co., Ltd.
(IT, Hardware, & Software)
Preview

Responsibilities

  • Act as primary point-of-contact for 4 – 8 clients
  • Drive direct client sales to achieve monthly sales targets
  • Develops and maintains a positive working relationship with client counterparts
  • Handle all day-to-day client interactions to facilitate media sales and marketing
  • Communicate and keep clients informed of all issues related to their media
  • Proactively make recommendations to clients to optimize client's advertising performance
  • Obtain client feedback on media campaign budgets and plans
  • Channel client feedback into the sales and site development planning process
  • Client retention and acquisition of new accounts
  • Work with external and internal partners to ensure delivery of client requirements
  • Gather and present information on market trends, competitor's situations, customer's needs, opportunities, threats and others from time-to-time to the management
  • Ensures on time collection of client receivables from assigned clients

Requirements

  • BA in Marketing, Advertising,Business Administration
  • Fluency in Burmese (both written & spoken)
  • 2-3 years of marketing agency account management or client-side experience in a marketing role or marketing media sales/account management
  • Strong working knowledge of Microsoft Office
  • Extremely organized and highly-motivated
  • Ability to multi-task and juggle numerous projects and clients at any given time
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Senior Client Services Executive
Myanmar Ganad Advertising Co., Ltd. IT, Hardware, & Software
Yankin
Myanmar Ganad Advertising Co., Ltd.
(IT, Hardware, & Software)
Preview

Responsibilities

  • Act as primary point-of-contact for 6 – 10 clients
  • Drive direct client sales to achieve monthly sales targets
  • Develops and maintains a positive working relationship with client counterparts
  • Handle all day-to-day client interactions to facilitate media sales and marketing
  • Communicate and keep clients informed of all issues related to their media
  • Proactively make recommendations to clients to optimize client's advertising performance
  • Obtain client feedback on media campaign budgets and plans
  • Channel client feedback into the sales and site development planning process
  • Client retention and acquisition of new accounts
  • Work with external and internal partners to ensure delivery of client requirements
  • Gather and present information on market trends, competitor's situations, customer's needs, opportunities, threats and others from time-to-time to the management
  • Ensures on time collection of client receivables from assigned clients
  • Able to set personal sales strategy for self and junior executive without supervision 

Requirements

  • Any Bachelor Degree Holder, Preferably in BA in Marketing, Advertising,Business Administration
  • Fluency in English & Burmese (both written & spoken)
  • 1-2 years of marketing agency account management or client-side experience in a marketing role or marketing media sales/account management
  • Strong working knowledge of Microsoft Office
  • Extremely organized and highly-motivated
  • Ability to multi-task and juggle numerous projects and clients at any given time
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Sales representative
Pretty Fashion Co.,Ltd. IT, Hardware, & Software
Pretty Fashion Co.,Ltd.
(IT, Hardware, & Software)
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Job Description

1. Office based work, built and maintain good relationships with our clients from all over the world.

2. Follow up with all clients to make sure that they are satisfied with products.

3. Co-ordinate with all departments to ensure products to be finished on time.

4. Complete any necessary administrative tasks assigned by supervisor.

Job Requirements


- Female

- University degree preferred but not essential

- Working experience in sales-related field will be advantage

- Proficient in Microsoft Office (Word, Excel, Outlook)

- Proficient in English (spoken and written)
- Ability to work both independently and as a member of a team
- Personally motivated, and aggressive
- Tolerance for stress
- Ability to adapt quickly


Highlights: * International Standard Working Environment

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Customer Service
Pretty Fashion Co.,Ltd. IT, Hardware, & Software
Pretty Fashion Co.,Ltd.
(IT, Hardware, & Software)
Preview

Job Description

1. Maintain high customer service and build long-term relationships with our clients.

2. Contact with customer and ensure customer needs are met effectively.

3. Build effective networks both internally and externally.

4. Any other appropriate duties and responsibilities as assigned.


Job Requirements

-Female

-University degree preferred but not essential

-Proficient in Microsoft Office applications (Word, Excel, Outlook).

-Proficient in English  (Written & Verbal)

-Excellent interpersonal & communication skills.

- Ability to work both independently and as a member of a team

- Highly motivated – solving problems and coming up with solutions

- Tolerance for stress

- Ability to adapt quickly


Highlights: * International Standard Working Environment

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Chinese-BurmeseTranslator
Pretty Fashion Co.,Ltd. IT, Hardware, & Software
Mingaladon
Pretty Fashion Co.,Ltd.
(IT, Hardware, & Software)
Preview

誠徵中-緬翻譯


工作要求: 能夠用緬語及華語流利的溝通,口頭表達能力好,積極主動,有責任心

公司有供免費三餐及住宿

歡迎有志者投遞履歷


  • တရုတ္ မွ ျမန္မာ ၊ ျမန္မာ မွ တရုတ္ သို႔စကားျပန္ေပးရမည္။ 
  • တရုတ္စာ/ ျမန္မာစာ ေရး၊ဖတ္၊ ေျပာ၊  တတ္က်ြမ္းရမည္။
  • ဆက္ဆံေရးေျပျပစ္ရမည္။
  • ေပးထားေသာအလုပ္တာ၀န္ကုိေက်ပြန္ေအာင္ေဆာင္ရြက္ရမည္္။ 

  • ကုမၸဏီမွေနစရာအေဆာင္ေပးျပီး/ထမင္းသုံးနပ္ေက်ြးပါမည္္။


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Customer Service
Pretty Fashion Co.,Ltd. IT, Hardware, & Software
Mingaladon
Pretty Fashion Co.,Ltd.
(IT, Hardware, & Software)
Preview

Job Description

1. Maintain high customer service and build long-term relationships with our clients.

2. Contact with customer and ensure customer needs are met effectively.

3. Build effective networks both internally and externally.

4. Complete any other appropriate duties and responsibilities as assigned


Job Requirements

- Female

- University degree preferred but not essential

- Proficient in Microsoft Office applications (Word, Excel, Outlook)

- Proficient in English  (Written & Spoken)

- Excellent interpersonal & communication skills

- Ability to work both independently and as a member of a team

- Highly motivated – solving problems and coming up with solutions

- Tolerance for stress

- Ability to adapt quickly


Highlights: * International Standard Working Environment

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Supervisor
YKKO Group of Companies Limited IT, Hardware, & Software
YKKO Group of Companies Limited
(IT, Hardware, & Software)
Preview

Supervisor Male/Female - 3 Posts

  • ဘြဲ႕ရျဖစ္ရမည္။
  • အသက္ (၂၂)ႏွစ္ မွ (၃၅) ႏွစ္တြင္းရွိရမည္။
  • Computer Excel,Word ေကာင္းစြာအသံုးျပဳႏိုင္ရမည္။
  • စားေသာက္ဆိုင္ လုပ္ငန္းအေတြ႕အၾကံဳ ရွိသူကို ဦးစားေပးခန္႕ထားမည္။
  • အဖြဲ႔စည္းစိတ္ဓါတ္ျဖင့္ ပါ၀င္လုပ္ကိုင္ေဆာင္႐ြက္ႏိုင္ရမည္။




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Food Brand Manager
YKKO Group of Companies Limited IT, Hardware, & Software
YKKO Group of Companies Limited
(IT, Hardware, & Software)
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Food Brand Manager. F/M (2)Posts

_ Deliver high quality food

_ Promote excellent customer service

_ creat a safe work environment

_ Preparing rosters / shifts

_ Maintain hygiene standard

_ Organize team meetings and customer complains

_ Manage promotional compaigns

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Receptionist
Shwe Lamin Nagar Co., Ltd. IT, Hardware, & Software
Yangon
Shwe Lamin Nagar Co., Ltd.
(IT, Hardware, & Software)
Preview

Job Category
Computer / IT

No of Employees
51-100

Acer Authorized Distributor in Myanmar.Shwe Lamin Nagar Co., Ltd.Shwe Lamin Nagar Group of Companies.


• ရုပ်ရည်အသင့်အတင့်ရှိရမည်။
• သွက်လက်တက်ကြွ၍အများနှင့်ပြေပြစ်စွာပြောဆိုဆက်ဆံနိုင်ရမည်။


• ဘွဲ့ရရှိပြီးသူဖြစ်ရမည်။
• ကွန်ပျူတာ Microsoft Office (Word,Excel),Internet,Email ကောင်းစွာတက်ကျွမ်းရမည်။


• Female.
• Salary is negotiable.


Maharbandoola,Lanmadaw,Yangon.
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Computer/IT
Employment Type: Other
Full time: YES
Job posted: 3/10/2019

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Customer Support
Shwe Lamin Nagar Co., Ltd. IT, Hardware, & Software
Yangon
Shwe Lamin Nagar Co., Ltd.
(IT, Hardware, & Software)
Preview

Job Category
Computer / IT

No of Employees
51-100

Acer Authorized Distributor in Myanmar.Shwe Lamin Nagar Co., Ltd.Shwe Lamin Nagar Group of Companies.


• သွက်လက်တက်ကြွ၍ Customer Service နှင့်ပတ်သက်ပြီး စိတ်ဝင်စားရမည်။


• ကွန်ပျူတာဘွဲ့ (OR) တက္ကသိုလ်ဘွဲ့တစ်ခုခု ၊ Diploma (or) A+
• Email & Internet ကောင်းစွာအသုံးပြုနိုင်သူဖြစ်ရမည်။
• ကွန်ပျူတာနှင့် ပတ်သက်၍ Knowledge ရှိပြီး Microsoft Office တက်ကျွမ်းကျင်ရမည်။


• Female.
• Salary is negotiable.


Maharbandoola,Lanmadaw,Yangon.
State/District: Yangon (Rangoon)


Job Category: Customer Service & Call Centre jobs
Company Industry: Computer/IT
Employment Type: Other
Full time: YES
Job posted: 3/10/2019

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Customer Service Assurance
Myanmar Marketing Research & Development, Ltd. (MMRD) IT, Hardware, & Software
Yangon
Myanmar Marketing Research & Development, Ltd. (MMRD)
(IT, Hardware, & Software)
Preview

Job Category

Advertising / Public Relations

No of Employees

201-500

What we do: We help businesses and organizations to connect with their audience through print and digital directories (yellow pages), and to better understand their environment through Research Services.

As the country opens up, a key issue for both foreign and local organizations is the lack of readily-available and reliable data. S... 

ince 1992, our teams have accumulated a wealth of knowledge and data on Myanmar through thousands of interviews, focus groups or surveys across all major industries and communities. MMRD has unrivaled capabilities when it comes to data collection, processing and analysis in order to provide our clients with unique insights on Myanmar business and social environment.Myanmar Marketing Research & Development, Ltd. (MMRD)Who we are: At MMRD we are proud to support Myanmar business since 1992. We strive to be the best information provider and enable local SMEs, global businesses, and social organizations in Myanmar.  

• Customer Complaints မ်ားကို ေသခ်ာမွတ္သား၍ ေျဖရွင္းေပးႏိုင္ရမည္။

• Website , Facebook မ်ားကို ကြ်မ္းက်င္စြာ အသံုးျပဳႏိုင္ရမည္။

• English စကား အသင့္အတင့္ ေျပာဆို ႏိုင္သူျဖစ္ရမည္။

• တကၠသိုက္တစ္ခုခုမွ ဘြဲ႔ရ (သို႔) အေ၀းသင္တက္ေရာက္ေနသူျဖစ္ရမည္။

• Male/Female

• Salary Range: 250000 ~ 300000 MMKs

• Location – Latha Township

Working Hour

s – 9:00AM to 6:00PM

• Working Days – Monday to Saturday

မဂၤလာေတာင္ညႊန္႔ျမိဳ႕နယ္ ၊ မဂၤလာေစ်းသစ္၀န္း ေရႊျပည့္စံုေစ်း အေဆာင္ (C) , 6 လႊာ

State/District: Yangon (Rangoon)

Job Category: Customer Service & Call Centre jobs

Company Industry: Advertising / Public Relation

Employment Type: Other

Full time: YES

Job posted: 4/10/2019

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Pump Man
Myanmar First Asia Group IT, Hardware, & Software
Yangon
Myanmar First Asia Group
(IT, Hardware, & Software)
Preview

Job Category

Service

No of Employees

51-100

The Myanmar First Asia is Group of companies focused in Marketing and Distribution of Gems & Jewellery, Lubricant, Coach and bus , Food and Beverages founded in 2008. Myanmar First Asia is striving to fulfill our customer 's needs and wants by improving the manageability, availability, and quality of product and services through rapid... 

development, ambitious hardworking staffs and delivery of innovative customer service solutions. Now, we are seeking highly motivated, energetic, and result oriented applicants. We welcome you to join if you have below qualified.Myanmar First Asia (MFA) is an investment company in Myanmar since 2008. We have wide rage of investment in different project . We have both way of investment either 100 percent fully operate by MFA (or) partnership with other.  

• ေပးအပ္ေသာတာ၀န္ကို ေက်ပြန္စြာ ထမ္းေဆာင္ႏိုင္ရမည္။

• အထက္တန္း(သို႔)တကၠသိုလ္၀င္တန္းေအာင္ျမင္ထားသူျဖစ္ရမည္။

• Pump Man အ ေတ႔ြအၾကံဳရွိလွ်င္ဦးစားေပးမည္။

• အ ေျပာအဆ္ို သြက္လတ္ၿပီး Customer ႏွင့္ ဆက္ဆံေျပာဆိုရာတ ြင္ ယဥ္ေက်းစ ြာ ေျပာဆိုဆက္ဆံ နိုင္ရမည္။

• အသက္ (၂၀) မွ (၃၀) အတြင္းျဖစ္ရမည္။

• Male

• Salary is negotiable

No(212), Zay Ka Bar 11 Street, Yangon Industries Park,Mingaladon Township, Yangon.

State/District: Yangon (Rangoon)

Job Category: Customer Service & Call Centre jobs

Company Industry: Service

Employment Type: Other

Full time: YES

Job posted: 5/10/2019

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Receptionist/Customer Service (2) Posts
Super Seven Stars Co.,Ltd IT, Hardware, & Software
Super Seven Stars Co.,Ltd
(IT, Hardware, & Software)
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Receptionist/Customer Service (2) Posts

Responsibilities include:

  • Answer, transfer, screen and point phone calls appropriately
  • Greet visitors both in person and or on the phone
  • Perform client and customer service
  • Maintain professional calendars as well as schedule meetings, interviews, and appointments

Qualifications:

  • Bachelor's degree preferred
  • Good communication skills
  • Multitasking and prioritizing abilities
  • 1 year working experience
  • Proficiency in email, Microsoft Word/ Excel

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Customer Care Executive For Bagan
Yangon Door2Door Co.,Ltd IT, Hardware, & Software
Mandalay
Yangon Door2Door Co.,Ltd
(IT, Hardware, & Software)
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Job Description

• Update the information of orders as required by customers

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions and share information with the team

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

• Provide support to the related teams in the operation

Job Requirements

• Proven customer support experience or experience as a client service representative

• Strong phone contact handling skills and active listening

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and interpersonal skills with positive mindset and attitude

• Independent thinker and team player

• Ability to multi-task, prioritize, and manage time effectively

• Strong Microsoft Word skills

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Manager, Customer Service & Operations
Prudential Myanmar Life Insurance Ltd. IT, Hardware, & Software
Yangon
Prudential Myanmar Life Insurance Ltd.
(IT, Hardware, & Software)
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Job Description

ACCOUNTABILITY : To manage the Company’s onboarding/servicing of agents/ intermediaries and operations at Prudential Myanmar

RESPONSIBILITY:

• Manage operations for on-boarding of agents/ intermediaries

• Liaison for licensing of agents/ advisors/ intermediaries/ brokers/ payment wallets etc

• Scheduling of exams within the agreed turn around times

• Manage service requests of all intermediaries

• Coordinate with operations/ sales teams for payout of commissions / sales incentives to all intermediaries

• Identify areas of improvements in the process on a regular basis

• Help in developing training content on the licensing process

• Prepare the reports and data related to the customer service and operations functions

Job Requirements

• Bachelor’s degree in any field

• 5 + years’ experience in Customer service and operations

• Experience in Banking industry is preferred

• Good co-ordinations skills and process management skills

• Active listening skills and managing TATS effectively

• Decision making skills

• Good command over both spoken and written English with Presentation skills

About Our Company

Prudential Corporation Asia is a business unit of Prudential plc (United Kingdom)1, comprising its life insurance operations in Asia, and its asset management business, Eastspring Investments. It is headquartered in Hong Kong.

Prudential is a leading life insurer with operations in 12 markets in Asia, covering Cambodia, China, Hong Kong, India, Indonesia, Laos, Malaysia, the Philippines, Singapore, Taiwan, Thailand and Vietnam. In April 2019, Prudential was granted approval as a preferred applicant to establish a wholly-owned life insurance business in Myanmar. The company has a robust multi-channel distribution platform providing a comprehensive range of protection, savings, and investment products to meet the diverse needs of Asian families.

Eastspring Investments manages assets on behalf of retail and institutional investors. It is one of the region’s largest asset managers with a presence in 11 major Asian markets as well as distribution offices in the US and Europe. It has £151 billion in total assets under management (as at 31 December 2018) and provides investment solutions across a broad range of asset classes.


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